This article applies to Adobe Connect versions that supports Adobe Connect add-in. Starting Nov 2017, Adobe introduced the new Adobe Connect application for desktop that replaces the old Adobe Connect add-in for Adobe Connect version 9.x and later. If you are on Adobe Connect version 8 or earlier, you can continue to use Adobe Connect add-in.
Adobe started upgrading Connect 9 hosted customers to Adobe Connect 9 Update 3 (9.0.3) around midMarch 2013.
This update requires a new Adobe Connect Mac Add-in for functionality specific to meeting hosts and presenters on Mac. You are asked to install the new Mac Add-in in the following circumstances:
The new Mac Add-in fixes the following bugs:
The new Mac Add-in is backwards compatible, so you can download and install it before 9.0.3 upgrade. The version of the new Mac Add-in is 11.2.256.0
Click here to download the Mac Add-in.
If you have any questions, contact Adobe using your normal support channels or visit the support page.