User Guide Cancel

Components of the Session dashboard

  1. Adobe Connect User Guide
  2. About Adobe Connect
    1. What's new in Adobe Connect
    2. Release notes
    3. Webinars
    4. Training
    5. System requirements
    6. Client capabilities
    7. Download Adobe Connect
    8. Keyboard shortcuts
    9. Accessibility
  3. Getting Started
    1. Basics
      1. New host onboarding
        1. Overview of the new host onboarding
        2. Get started with the onboarding tour
        3. Learn Hub
      2. Understanding pods
      3. Layouts
      4. Create and manage Adobe Connect room
        1. Create a virtual meeting room
        2. Room templates
        3. Roles in an Adobe Connect room
        4. Reactions in Adobe Connect room
      5. Adobe Connect Central homepage
      6. Audio in Adobe Connect meetings
      7. Backstage
      8. Broadcast controls- Green room
      9. Adobe Connect room search
      10. Join Adobe Connect meetings using telephony audio
    2. Share audio/video
      1. Select mic, speaker, and camera
      2. Video pod
      3. Share webcam video
      4. Multiple video pods
    3. Engagement in Adobe Connect
      1. Pod management
      2. Custom pod
      3. Attendees pod
      4. Manage attendees
      5. Sharing basics
      6. Screen sharing in sessions
      7. Share a document
      8. Share a whiteboard
      9. Notes pod
      10. Chat pod
      11. Q & A pod
      12. Poll pod
      13. Quiz pod
      14. Web links pod
      15. Files pod
      16. Engagement dashboard pod
    4. Breakout rooms
      1. Understand breakout rooms
      2. Create breakout rooms
      3. Conduct breakout rooms
    5. Closed captioning
      1. Understand closed captions
      2. Manual and third-party captioning
    6. Recordings
      1. Understanding recording and transcript
      2. Record a session
      3. Edit session recording
      4. Edit recording transcript
      5. Manage recorded session
    7. Session dashboard
      1. View the Session dashboard
      2. Components of the Session dashboard
    8. Microsoft Outlook add-in
    9. Manage user content in Adobe Connect
      1. View reports and usage information about uploaded content
      2. Work with content in the Content library
      3. Work with Adobe Connect library files and folders
    10. Generative AI features
      1. Adobe Connect Help Assistant
      2. AI Generated Blogs
        1. Overview of AI Generated blogs
        2. Get started with AI Generated blogs
        3. Manage AI Generated blogs
        4. Troubleshoot AI Generated blog issues
  4. Adobe Connect Mobile
    1. Adobe Connect mobile app
    2. Key features of the app
    3. Get started with the Adobe Connect mobile app
    4. Tour the User Interface
    5. Attend a meeting using the app
    6. Manage profile and app preferences
    7. Connect an external calendar

Learn about the key components of the Adobe Connect session dashboard and how each provides insight into participant engagement.

The session dashboard comprises multiple sections that display detailed data for both live and recorded sessions. Each component helps hosts interpret participant behavior, evaluate training effectiveness, and download reports for further analysis.

The dashboard consists of the following:

  • Session summary: Provides a summary of the session's live and recording performance, including the recording link.
  • Engagement: Provides an overview of the live session performance of sessions.
  • Interactions: Provides a detailed view of participants’ engagement across pods.
  • Attendee activity: Provides consolidated view about engagement.
  • Download reports: Download reports for engagement in different pods.

The following topics are covered in this article:

Session summary

The Session summary provides a summary of both live and recorded sessions and the recording of a session. The summary also provides the number of registrations, attendees, event duration, number of recording views, and more. You can also download the session summary details as a PDF.

Select the Session summary (PDF) to download the summary. 

Event summary
Event summary

View the following information in session summary.

View the number of attendees, duration of session, and average attendee duration.

Live session metrics in Session summary
Live session metrics

View the total views, number of participants who viewed the recording, and average watch duration of the recording. Select Download to download the recording and Download recording report to view the recording report. The report contains the details of attendees who viewed the recording and the duration of recording.

Recording from session dashboard
Recording from session dashboard

  • Total views: The total number of views on the recording.
  • Attended live and watched recording: View the numbers of participants who participated in both live sessions and viewed recordings. Select the Download list to view the list of participants.
  • Average watch duration: The average duration for which the recording is viewed.

Engagement

The interface provides an overview of the live session’s performance, such as engagement level, engagement over time, and attendee interactions. The Engagement dashboard helps organizers evaluate the event's success and identify areas for improvement.

From the left panel, select Engagement to view the live session’s performance. Select the Engagement summary (PDF) to download the performance summary of the live session.

The engagement tab consists of the following sections:

Engagement in session dashboard
Engagement in session dashboard

View the number of attendees and engagement in the live session. The engagement level panel allows you to view the following:  

Engagement level from session dashboard
Engagement level from session dashboard

  • Attendees: The number of participants in the live session.  
  • Highly engaged: The number of highly engaged participants during the live session, likely to be top prospects.  
  • Moderately engaged: The number of moderately engaged participants during the live session.  
  • Rarely engaged: The number of rarely engaged participants during the live session is likely to be those who need extra attention. Select the Download list to download the details of rarely engaged participants.
Note

Adobe Connect calculates the metrics based on engagement and interactions during the session. 

Learn about average engagement during the live session from the time series graphs. Hosts can monitor how engagement levels fluctuate, allowing them to identify critical moments of high or low interaction. Check how much of the average engagement score was gained by the participants in different layouts. 

Engagement over time metrics
Engagement over time metrics

Hovering on the graphs displays the following:

  • The time at which the level of engagement is monitored.
  • Average engagement score at that moment.
  • Number of attendees engaged at that time.
  • Layout of the engagement at that time.
  • Select View instant in recording to view the instant in the recording where engagement was high or low.
  • Average engagement score (%) over time in the session
  • Attendance over time during the session
  • Engagement in different Webinar layouts is shown when different layouts were used inside the room during the event. It helps correlate the rise and fall of engagement in different layouts.

View the attendees’ interactions on different pods. The panel provides information for Answered polls, Asked questions, Interact with chat, Clicked at least one link, and Downloaded at least one file

Select Go to interactions to view responses from polls, metrics of Q&A, and attendees’ reactions during the session. From Interactions, you can view how attendees are engaged across pods and download interaction reports from the section below. 

Attendee interactions metrics
Attendee interactions metrics

Interactions

View how attendees interact and engage in the session from Interactions. Track responses to polls, Q&A metrics, reactions from attendees, and dropped links and files from respective pods. Hosts can also download interaction reports of these pods for better analysis. By analyzing these interactions, identify trends and adjust their strategies to encourage a more interactive and engaging environment.

Select Interactions in the left panel to view how attendees are engaged across pods.

The Interactions dashboard consists of the following tabs:

Polls

The tab allows you to view questions and responses added to the poll. You can also do the following:

  • Download a report of all interactions in the poll pod.
  • View poll questions and their types.
  • View the number of responses and the period during which the poll pod was open and engaged.
Polls interactions
Polls interactions

Quiz

The tab allows you to view the quiz metrics during a live session. The tab contains the following panels:

  • Download a report of interactions in the quiz pod.
  • View the illustration indicating the participants who submitted the quiz and haven't attempted it.
  • The number of questions in the quiz.
    • Select View list to quiz report by question list, questions, leaderboard, and individual response.
    • Select the Next question to view the details of each question.
    • Select Quiz #(quiz name) report (.ZIP) to download this report
  • Average accuracy of the answer. Select View leaderboard to view scores.
  • Average time taken to attempt a quiz.
Quiz interactions
Quiz interactions

Other interactions

Select Download interaction reports from the top-right dropdown to download reports of different pods. Download the QnA report, Links & files report, and Reactions report from here for better tracking.

The engagement information across pods is available in different sections.

View the following attributes of the Q & A pod:

  • Total questions asked.
  • The number of unanswered questions.
  • The number of attendees who asked questions. 
  • The number of attendees who asked more than 1 question are likely to be top prospects.
  • Average time taken to answer a question.
Q&A interactions
Q&A interactions

View attendees' reactions during the session, such as agreeing, disagreeing, applauding, or laughing.

View the following details on the graph:

  • Total reactions
  • Number of attendees who reacted at least once 
  • Total clicks
  • Unique attendees
  • A graphical representation of the total clicks on every reaction done by unique attendees.
Reactions
Graphical view of reactions during session

View links added to the weblinks pod during the session and the number of clicks on the shared link. Weblinks pod allows you to add links from sources outside the event to generate engagement.

View the following details on the graph:

  • Links that are added to the weblinks pod.
  • Number of attendees who clicked at least one link.
  • Number of links launched by the host.
  • Trend of unique clicks on each link added to the weblinks pod.
Weblink interactions
Graphic view of Weblinks pod

View the files downloaded from the files pod during the session and the number of unique downloads.

View the following details on the graph:

  • Name of files that are added to the files pod.
  • Number of attendees that downloaded at least one file.
  • Trend of unique downloads on each file added to the weblinks pod.
File downloads

View the engagement in the breakout room in the following ways:

  • Total number of breakout rooms in the room during the session
  • Total time participants spent in the breakout rooms
  • Total participants who were part of breakout rooms.
Breakout activity in other interactions
Breakout activity in other interactions

Attendee activity

The dashboard lets you view consolidated information about each attendee's engagement level. Learn about calculating engagement activity from Participant engagement level

The table consists of the following:

  • Engagement level of each participant. You can also sort them from high to low or vice versa.
  • Duration of the session attended by the participant.
  • Polls answered by the participants.
  • Files downloaded by the participant in the files pod.
  • Links clicked by the participant in the weblinks pod.
  • Questions asked by the participant in the Q&A pod.

Select Attendee activity report (CSV) to download the participant activity report.

Participant activity
Download user activity report

Download reports

Download reports for different activities and pods from a centralized hub as a host. These reports contain the interactions and engagement of attendees during live and recorded performance.

  1. From the left panel, select Download reports.

  2. Select Download all (.zip) to download reports for all activities and pods simultaneously.

    Download reports
    Download reports for different activities

    Select   icon next to each report to download them individually.

Adobe, Inc.

Get help faster and easier

New user?