The latest version of Adobe Connect Add-in is 11.2.392.0 for both Windows and Mac platforms.

Adobe Connect Add-in is needed for functionality specific to meeting hosts and presenters on Windows and Mac OS. It is not a forced add-in version and so users can continue with the previous minimum required versions of Add-in (11.2.385.0 for Windows and 11.2.381.0 for Mac) for Adobe Connect 9.1. Adobe, however, recommends it for the fixes as listed below.

Since this latest Add-in is unforced, to install it, uninstall any older version and then either manually install it from Downloads & Updates Page or start an action in meeting that requires Add-in, like screen sharing.

Issues resolved with the new release since the last forced version:

Issue Tracking Number

Issue Description

2930088

Fixed issue where Add-in share modal dialog is not showing  full screen applications which were being shown in  mission control on Mac 10.7

3363913

Fixed issue where Sharing second monitor causes Add-in to be minimized on first monitor on both Mac and Windows

3583894

Fixed issue where users are Unable to share apps or windows on OSX 10.9

3587157

Fixed issue where while making recording offline, FLV file creation on mac add-in is not paused while buffering

3597107

Fixed issue where user could not access MP4 content using content tracking url from mobile device

3597583

Update to TechNote: C fonts not substituted anymore in PPTX/PPT in share pod/content library

3606223

Fixed issue where Windows add-in crashes while screen share on particular resolution 1366 * 768

3606627

Fixed issue where  Add-In crashes on dual monitor systems after sharing screen for second time

3619489

Fixed issue where no warning is shown to user that lightning install cannot work unless user relaxes default security permission under Flash player Plug-in settings

3640745

Fixed issue where High CPU and memory usage was observed after Add-in update to 11.2.385.0

Instructions for manual installation

Windows

  1. Click here to download Windows Add-in.

  2. Save the file when prompted; by default, it's saved in the Downloads folder.

  3. Open the Downloads folder and open ac_addin_win_392.zip to extract the package (the package name is setup.exe).

  4. Open setup.exe to launch the installer.

  5. Follow the installer prompts to install the Add-In.

Mac OS

  1. Click here to download the Mac Add-in.

  2. Save the file when prompted; by default, it's saved in the Downloads folder.

  3. Open the Downloads folder and open ac_addin_mac_392.z to extract the package (the package name is adobeconnectaddin-installer.pkg).

  4. Open adobeconnectaddin-installer.pkg to launch the installer.

  5. Follow the installer prompts to install the Add-In.

If you have any questions, contact Adobe using your normal support channels or visit the Support page.

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