If Photoshop Elements crashes on launch or while using the application, it could be due to a third-party plug-in. You may experience such issues with a plug-in due to one of the following reasons:

  • The plug-in was designed for a different version of Photoshop Elements and is not compatible with the current version.
  • The plug-in was installed incompletely or incorrectly.
  • More than one version of the same plug-in is installed.
  • The plug-in is corrupt.

If the same plug-in causes the application to crash multiple times, it could be an indication that there is some compatibility issue of the plug-in with Photoshop Elements. In this scenario, you will receive the following error message when you launch Photoshop Elements the next time and the plug-in will not be available under the Filter menu.

Third-party plug-ins not available

Best practices

Here are some good general guidelines to follow with third-party plug-ins to avoid problems:

  • Never manually drag plug-ins from a previous version of Photoshop Element's plug-ins folder to your current version's Photoshop Elements plug-ins folder.
  • Always check the plug-in manufacturer's website for the latest version of your plug-in and if it is compatible with your Photoshop Elements version.
  • Always use the manufacturer's plug-in installer to install (or reinstall) their plug-ins.

If you still face any problems while using any third-party plug-in, we suggest you contact the plug-in developer.