Adobe Acrobat Connect Pro Add-in for Microsoft Outlook gives the following error message even after you enter the correct configuration for the meeting room URL, Login username, and password:

"Login, password and meeting room URL could not be validated. Please make sure you entered the correct  information."

Solution

This error occurs when client is connecting to the older version of Connect Server 7 SP3. The correct version of Connect Server 7 SP3 is r.25/c, which you can download from www.adobe.com/support/connect/updaters.html.

You can check your connect server version by accessing http://YourConnectServerName.Domain.com/version.txt.

7.0.3,25

Connect 7.0 SP3 r. 25/c. 532541/b. Sat Jun  6 01:20:25 2009

  Presenter r. Presenter7GMSP1

  FMS r. Mustang_Connect 3_0_0_1215Licensed Enterprise Installer: Sat Jun  6 01:40:29 2009