Start meetings

If you are host, start a meeting by logging in to your meeting room and then invite others through email or instant message. Meetings can be spontaneous or prearranged.

When you enter a meeting room, you can perform setup tasks for attendees. For example, specify conference information, accept or decline requests to join the meeting, rearrange pods, and type notes.

Enter a meeting room

  • Do one of the following:

    • From the home page in Adobe Connect Central, click My Meetings, and click the Open button for the desired meeting.

    • In Adobe Connect Central, navigate to the Meeting Information page for a specific meeting and click Enter Meeting Room.

    • Click the meeting URL in the email invitation that you have received. Type your Adobe Connect login and password, and then click Enter Room.

    • Enter the meeting URL in your browser. Type your Adobe Connect login and password, and then click Enter Room.

    Note:

    The first time you visit a meeting room, bookmark it for quick access the next time you want to start a meeting.

You can launch an Adobe Connect meeting room in the add-in by appending ?lightning=true to the meeting room URL. For example, https://www.example.com/meeting_name?lightning=true.

If you do not have the add-in installed or if you have a previous version of the add-in installed on your system, Adobe Connect prompts you to download and install it before you enter a session. An administrator can make it mandatory for everyone to install the add-in to join a Meeting, a Training, or a Webinar. Users who do not have the add-in installed on their machines, are prompted to install the add-in with a download link.

To make it easier for attendees to get familiar with an Adobe Connect meeting room, animated tips are displayed when they enter a meeting room. The tips are role-based and differ for hosts, presenters, and participants. The tips or guided hints showcase the primary workflows for a role. You can click Do Not Show This Again to switch off the guided hints. You can relaunch the in-meeting tips animation from Help > Show Tips for Adobe Connect in the meeting room.

Guided Hints to help you understand a few common in-meeting tasks.
Guided Hints to help you understand a few common in-meeting tasks.

After a user checks Don't show this again, the user can launch the tips animation from Help > Show Tips for Adobe Connect in the meeting room.

Invite attendees and grant or deny access

While in the meeting room, hosts can invite people to attend a meeting. A host can choose to block access to a meeting, and allow or disallow requests to enter a blocked meeting.

Invite attendees while a meeting is in progress

Hosts can invite people to a meeting from inside an Adobe Connect meeting room.

  1. In the menu bar, select Meeting > Manage Access And Entry > Invite Participants.
  2. In the Invite Participants dialog box, do one of the following:
    • Click Compose Email to open your default email application and send invitees an automatically generated email message with the meeting URL.

    • Copy the meeting URL from the Invite Participants dialog box into an email or instant message and send the message to invitees. Return to the meeting room and click Cancel to close the dialog box.

Allow participants to join without Hosts permitting each entry

You can set up a meeting room to automatically allow the participants in the meeting room, without any intervention from the meeting hosts. When creating a meeting, select Anyone who has the URL for the meeting can enter the room in the Access section. For an existing meeting, go to Edit Information and make the same selection.

Block incoming attendees

  1. In the menu bar, select Meeting > Manage Access and Entry > Block Incoming Attendees.
  2. To allow incoming attendees to request entry to the meeting, select Incoming Attendees Can Request Entry.
  3. (Optional) In the text box, edit the message for incoming attendees. Select Save Message to save the message for future use.

Block guests who lack registered Adobe Connect accounts

  • In the menu bar, select Meeting > Manage Access and Entry > Block Guest Access.

Work with pods

Hosts can show and hide, add, delete, rearrange, and organize pods. More than one instance of a pod (except the Attendees Pod, Q&A Pod, Video Pod, and Engagement Dashboard) can be displayed in a meeting at the same time.

Note:

Adobe Connect administrators can change pod, sharing, and other settings to adhere to standards for governance. These settings affect the layout of meeting rooms and what you can do in meeting rooms. For more information, see Working with compliance and control settings.

Show or hide a pod

  • To show a pod, select it from the Pods menu. (For pods that can have multiple instances, select the instance name from the submenu.)

    A check mark appears next to the name of pods that are currently visible in the meeting.

  • To hide a pod, deselect it in the Pods menu. Or click the menu icon in the upper-right corner of the pod, and choose Hide.

Add a pod

  1. In the menu bar, select Pods and select the name of a pod.
  2. From the pod submenu, select New [pod name] Pod.

Move and resize pods

  1. In the menu bar, select Pods > Move And Resize Pods. A check mark appears next to the option when it is selected.
  2. To move a pod, drag it by its title bar. To resize a pod, drag the lower-right corner.

Display a pod at maximum size

When you maximize a pod, it expands to fill the current browser window.

  1. In the upper-right corner of the pod, click the menu icon , and select Maximize.
  2. To restore the pod to its original size, click the menu icon again, and select Restore.

Note:

To expand the Share pod beyond the current browser window to the edge of the display, click the Full Screen button.

Organize pods

  1. In the menu bar, select Pods > Manage Pods.
  2. Do one of the following:
    • To delete pods, select them from the list, and click Delete.

    • To rename a pod, select it from the list, and click Rename.

    • To locate all unused pods, click Select Unused. Any unused pods are highlighted in the list on the left. Click Delete if you want to remove the unused pods.

  3. Click Done.

Join as a first-time Adobe Connect user

New users, who log in for the first time, are guided through the user interface depending on their role in the system. The rules that govern a new users’ destination in Adobe Connect, upon their first login, are listed below.

Group membership

Directed here upon first login

Meeting Hosts only

New system generated meeting

Meeting Hosts, along with any other membership

New system generated meeting

Training Managers only

Training tab

Authors only

Content tab

Seminar Administrators only

Seminar tab

Learners only

Home tab

Event Managers only

Events tab

Event Administrators only

Home tab

Any combination of two or more memberships, not including Meeting Hosts group

Home tab

Administrators, Administrators – Limited, or both

Home tab

Any role along with one or more of the administrator roles (Administrators, Administrators – Limited, and Event Administrator)

Applicable tab depending on the role

When a user is taken to a new system generated Meeting room, the user can either enter a more meaningful name and URL for the Meeting room. Alternatively, the user can continue with the system generated name and the URL. Also, the user can click More Settings, in the left pane, to launch Adobe Connect Central and configure the meeting room. For example, if the user, as a meeting host, wants to associate an audio profile with the meeting room.

First-time user is to a system generated meeting room and handheld to rename it.
First-time user is to a system generated meeting room and handheld to rename it.

Note:

In a new user account, if a meeting is created in the My Meetings folder, the new user is taken to My Meetings folder, instead of a system generated meeting room.

Join a meeting

Attendees join a meeting as a guest or as a registered user, depending on the options chosen by the meeting host.

If your connection to the server fails, Adobe Connect displays an error message. It provides a link to a test wizard, which leads you through a series of steps to test your connection status.

  1. Do one of the following:
    • If you have been invited to a meeting by someone in your organization, on the Adobe Connect Home tab, click My Meetings. In the list of meetings on the left, locate the meeting you want to join and click Enter.

    • Click the URL for the meeting, most likely received in an email or instant message.

  2. Log in to the meeting room as either a guest or an Adobe Connect user:
    • Select Enter As A Guest. Type the name to be used as your identifier in the meeting. Enter appropriate values in the guest access fields, for example email id and contact number and click Enter Room.

    • Select Enter With Your Login And Password. Enter your login name and password. Click Enter Room.

    If you are the administrator of a hosted account, Adobe Connect displays the terms of service (ToS) by default. To log in to a meeting, first acknowledge that you have read and agree to the ToS.

    If you are a user, ToS is not displayed for hosted accounts. You can log in to a meeting before the ToS expires even if the administrator hasn’t accepted the ToS yet.

    For shared site accounts, the ToS are displayed when you first log in to Adobe Connect either as an administrator or a user. To proceed, acknowledge that you have read and agree to the ToS. Select the check box on the screen to indicate that you have read and agree to the ToS and Adobe Online Privacy Policy.

    Note:

    If the administrator for your meeting has activated client-side certificates, the Select Certificate dialog box appears when you attempt to enter a meeting. The dialog box prompts you to select a certificate to verify your identity. An administrator may have enabled a compliance Term of Use notice. Accept this notice to enter a meeting. (For more information, see Working with compliance and control settings.)

Place a meeting on hold or end a meeting

Hosts can place participants on hold to temporarily restrict meeting room access to hosts and presenters, letting them prepare materials. Audio conference calls are placed on hold.

Hosts can end a meeting to remove everyone, including hosts, presenters, and participants. Audio conference calls are disconnected. If an Adobe Connect account is billed by the minute, you can prevent unnecessary charges by explicitly ending a meeting when a meeting is not in session.

Place participants on hold

  1. In the menu bar, select Meeting > Manage Access And Entry > Place Participants On Hold.
  2. Revise the message to participants if you want, and click OK to place the meeting on hold.

Attendees who log in to a meeting that is on hold automatically enter when the meeting resumes.

End a meeting

  1. In the menu bar, select Meeting > End Meeting.
  2. Revise the message to participants if you want, and click OK to end the meeting.

Save an On Hold or End Meeting message for future use

You can write an On Hold or End Meeting message without interrupting the meeting. This feature lets you compose the message during the meeting and then send it at the appropriate time.

  1. In the menu bar, select Meeting > Manage Access And Entry > Place Participants On Hold.
  2. Revise the message in the message box.
  3. Click Save Message to save the message for future use and return to the meeting.

Restarting a meeting that is on hold or ended

  • In the upper-right corner of the meeting room, click Start Meeting in the Participants On Hold window.

    Note:

    If you’ve closed that window, choose Meeting > Manage Access And Entry, and deselect Place Participants On Hold.

Working with notifications and requests

Pending requests and notifications are displayed in the menu bar. This feature gives you a unified view of requests and notifications, and you can act on them. Notification and request icons display if you have pending requests.

In-meeting notifications and requests.
In-meeting notifications and requests.

A. User entry request B. Raise hand request C. Notifications D. Recording notification 

Click a request or notification button to view details and respond as required. Raise hand requests and access requests are indicated separately. Other notifications are displayed under the Info button.

In-meeting notifications available upon clicking Info.
In-meeting notifications available upon clicking Info.

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