Error 41 causes installation failure

Last updated on Nov 19, 2025

Learn how to resolve error code 41 "Unable to access a critical file/directory" during Adobe app installation.

Error 41 occurs when the Adobe installer can’t access required system files or folders due to restricted permissions. This occurs when your user account lacks permission to modify system files or when installer folders have incorrect access settings.

Follow these solutions to resolve the issue.

You don't have administrator privileges

Adobe apps require administrator access to install system files and modify registry entries. Before proceeding, ensure that your user account type is set to Administrator.

Locate your downloaded Adobe installer file.

Right-click the installer file.

Select Run as administrator.

Select Yes when Windows asks for permission.

Follow the on-screen installation instructions to complete the installation.

Installer files have restricted permissions

Incorrect file or folder permissions can prevent the installer from accessing required files. Make sure both the installer files and their parent folders are unlocked and that your account has sufficient access.

Right-click the folder containing your Adobe installer files.

Select Properties > Security.

In the list of users and groups, select your username, then choose Edit to change permissions.

Ensure your user account has Full control or Modify permissions.

Select Apply, then OK to save changes.

Restart your computer.

Right-click Setup.exe file and select Run as administrator.

If the issue still persists, download and install the Creative Cloud desktop app using the direct download links.

Error 25 causes installation failure

Errors 42 and 72 cause installation or update failure

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