Errors 101, 103, and 106 cause installation failure

Last updated on Nov 19, 2025

Learn how to resolve error codes 101, 103, and 106 "Unable to install the product" during Adobe app installation.

These errors occur when the installer is unable to complete the process due to temporary issues or conflicting background processes.

Installation process encountered a temporary failure

Select Retry in the error dialog box.

Wait for the installation process to complete.

If installation completes, launch your app from the Creative Cloud desktop app.

If the error doesn't resolve, proceed to the next solution.

Background installer processes are interfering with installation

These errors can occur when previous installation processes are still running in the background, blocking new installations.

If the issue persists, restart your computer and try the installation again.