When you try to install or launch a Creative Cloud app, you get one of the following error:
Windows updates from Microsoft required to install this product are not available on this computer. Please install the required updates and try again.
The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.
The missing dll api-ms-win-crt-runtime-l1-1-0.dll is installed with a Windows update. To resolve this issue, download and install the Update for Universal C Runtime in Windows from Microsoft.