When you install or update an Adobe app, such as Photoshop CC, running applications or processes can interfere and cause the installation to stop temporarily.
For example, you could see an error message such as the following:
- "Please close the following application/process to continue: - LogTransport2,".
- "Please save your work and close the following programs, then click Continue:"
It's necessary to close the conflicting app or process before you can continue with the installation or update. To do so, select your operating system on the tabs below.
To close an application:
- Ctrl-click the application icon in the dock and choose Quit.
To close a process:
If you don't find the process in the Activity Monitor, go to Spotlight Search. Type the name of process and then click the process name from the search list. Then, follow steps 1 – 4.
For more information, see: