From a store: subscription or membership
Can't find your serial number?
No serial number is needed for subscription products. Your Adobe ID is the key to activating your product. Simply sign in with your Adobe ID during installation, and your product recognizes your membership details. Having trouble with your Adobe ID? See Adobe ID, sign-in, and account help.
Can't find your redemption code?
Your redemption code is found beneath the scratch-off foil on the back of the prepaid card you bought from the store. The redemption code is 24 digits and contains both letters and numbers.