- Click OK and choose Restart in the System Configuration dialog box.
Note: Upon restart, you are notified that the System Configuration Utility has changed the way that Windows starts up. Click OK, and when the System Configuration Utility appears, click Cancel.
If you want to troubleshoot video issues, continue with steps 3 -5:
Restart in Normal mode
The Adobe Captivate demonstration below illustrates how to start Windows in a diagnostic mode. For more information about viewing this demo, see View Adobe Captivate demos in knowledgebase documents (kb403894).