What is activation?

Activation is the process by which Adobe validates that your software and serial number are genuine and that they are being used in accordance with the license you purchased. Your machine must be online and connected to the Internet for activation to complete. 

How to activate if your machine cannot connect to the Internet?

If you're unable to activate Acrobat because your machine cannot connect to the Internet, follow these steps to activate Acrobat:

  1. Install Acrobat.

  2. Launch Acrobat and accept the licensing agreement.

    Accept licensing agreement
  3. Click Having trouble connecting to the internet?

    Click Having Trouble Connecting to the internet
  4. On the next screen, click Offline Activation.

    Click Offline Activation
  5. Click Generate Request Code

    Click Generate Request Code

    A new request code is generated. 

    Note: This code is machine-specific, and is valid for 72 hours only.

  6. Write down the request code. Go to an online computer and navigate to www.adobe.com/go/getactivated for generating a response code.

  7. Click Generate a Response Code.  

    Click Generate a Response Code
  8. On the Offline Activation screen, sign in using your Adobe ID and password. If you don't have an Adobe ID, then create one.

    Sign In with your Adobe ID
  9. Enter the request code (which you generated in step 5) and the product serial number. Click Generate Response Code.

    Generate Request Code
  10. Enter the response code in the Acrobat activation screen and click Activate.

    Enter Response Code
  11. Click Launch to start Acrobat.

    Click Activate

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