PDFs encrypted with LiveCycle don't open | 11.0.09

When you use Adobe Reader to view a PDF protected with LiveCycle's Extended Authentication, a blank login screen appears. Digitally rights-managed PDFs do not open from Adobe Reader when the following is true:

• The OS is Windows.
• The Adobe Reader version is 11.0.08 or 11.0.09.
  
• The PDF is protected using the Adobe LiveCycle Rights Management Server.
• The authentication mechanism is Extended Authentication.
• Adobe Reader is running in protected mode.

This problem is not present in Acrobat. Adobe plans to fix this issue in the next scheduled release.

Solution: Install the latest product version

Update to 11.0.10: 

• Choose Help > Check for Updates, or
• Get the .msp file and update manually.