What's covered
Learn to download and install your Creative Cloud apps. Also, easily browse and install multiple versions of apps.
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    Welcome to Creative Cloud! To get started, simply download your first app from the Adobe website. The Adobe Creative Cloud desktop app—which you’ll use to manage future downloads—will be installed at the same time.

    1. Go to the Creative Cloud apps catalog. Find an app that you want to download, such as Photoshop.

      Desktop Catalog
      Note:

      If you have a free trial subscription to Creative Cloud, please refer to the Creative Cloud trial instructions.

      Don’t have a Creative Cloud membership or trial yet? See Get started with Creative Cloud.

    2. Click Download to install the app you want. If you are not signed in, you will be asked to sign in with your Adobe ID and password. Follow the onscreen instructions.

      Your app will begin to download.

      At the same time, the Creative Cloud desktop app appears, and it manages the rest of the installation process. Check your download progress in the status bar next to the app’s name.

      Note:

      Depending on your network’s speed, it could take some time to download your app.

      Downloading Photoshop
    3. To launch your new app, find the application’s icon in the Apps panel and click Open.

      You can also launch your new app the same way you normally launch any app on your computer. Your new app is installed in the same location where your applications are normally installed, such as the Program Files folder (Windows) or the Applications folder (Mac OS).

      Tip:

      Having trouble with your first download? See Creative Cloud download and installation troubleshooting.

      Launch Photoshop

    Once you’ve downloaded your first app, you can use the Creative Cloud desktop app to easily browse, install, launch, and manage any Creative Cloud app or service.

    Tip:

    To download mobile apps on your mobile device, visit the Mobile apps catalog.

    1. Click the Creative Cloud icon, located in the taskbar (Windows) or Apple menu bar (Mac OS), to open the Adobe Creative Cloud desktop app. If it’s not already selected, click the Apps tab at the top of the window.

      You will see your installed app, as well as a list of apps you can browse and install.

      Tip:

      If you don’t see the Creative Cloud icon, you may have quit the application. You can relaunch it:

      • Windows: Choose Start > Programs > Adobe Creative Cloud.
      • Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.

      To download the Adobe Creative Cloud desktop app manually, visit the Creative Cloud desktop app page.

    2. In the Find Additional Apps section, scroll to find the app you want to install. To filter the app list, click Filters & Versions.

    3. Click Install.

      Your app will begin to download. Check your download progress in the status bar next to the app’s name.

      Note:

      Depending on your network’s download speed, it could take some time to download your app.

    4. To launch your new app, find the application’s icon and click Open.

      Your new app is installed on your computer in the same location where your applications are normally installed, such as the Program Files folder (Windows) or the Applications folder (Mac OS). You can access it the same way you access any application on your computer.


    You can download previous versions of Creative Cloud apps, such as CS6. For most apps, you can have multiple versions of the same app installed on your computer at the same time, if you choose.

    1. Click the Creative Cloud icon, located in the taskbar (Windows) or Apple menu bar (Mac OS), to open the Adobe Creative Cloud desktop app. If it’s not already selected, click the Apps tab at the top of the window.

      Creative Cloud desktop icon
    2. In the Find Additional Apps section, click Filters & Versions and choose View Previous Versions.

      Find additional apps
    3. Scroll to the app you want to download and click the Install menu. Choose an available version to install.

      Previous versions
      Note:

      By default, when you install a new Creative Cloud 2015 app it will remove the previous versions of the app on your computer. If you want to keep your previous versions installed, click Advanced Options and deselect the Remove old versions checkbox in the update confirmation dialog box.

      Previous product versions do not overwrite existing versions. You can have two versions of the same app running simultaneously on your computer, except for Acrobat XI (Windows) and Acrobat DC. Installation of these Acrobat versions will uninstall other versions of Acrobat. For more information, see Download Acrobat products.


     
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    FAQ

    Looking for quick answers? Here are the questions we hear most often.

    How long does it take to download?

    Download speeds will vary depending on your connection type and network traffic. Please see Estimated download times and Installer file sizes for more information on app download times.

    Where are my apps installed, and can I change the location?

    By default, your Creative Cloud apps are installed in the Program Files folder (Windows) or the Applications folder (Mac OS).

    You can change the default install location, although it is not generally recommended. Open the Adobe Creative Cloud desktop app and click the gear icon at the top right of the window. Choose Preferences > Apps > Install location > Change. Navigate to the desired location and click Open. Your new install location will appear in the menu.

    How do I launch installed apps?

    You can launch Creative Cloud apps the same way you normally launch any other app on your computer.

    Adobe provides a convenient shortcut: Open the Adobe Creative Cloud desktop app by clicking the Creative Cloud icon in your top Mac OS menu bar or Windows taskbar. Click your app’s icon to launch it. For more information, see Launch Creative Cloud apps.

    How many computers can I install Creative Cloud on?

    A single Creative Cloud membership lets you install apps on two computers. These two computers can be Windows, Mac OS, or one of each.

    How can I install Creative Cloud apps on a third computer?

    You can’t have a Creative Cloud license activated on three computers. If you want to install Creative Cloud apps on a third computer, sign out of Creative Cloud on one of the other two computers, using your Adobe ID. Signing out deactivates the Creative Cloud license associated with that Adobe ID on that computer.

    To sign out, make sure the computer is connected to the Internet, open the Adobe Creative Cloud desktop app, and click the gear icon at the top right of the window. Choose Preferences > General > Sign Out.

    (Alternatively, you can start any Creative Cloud application, and choose Help > Sign Out [your Adobe ID]. Signing out of one Creative Cloud app deactivates all Creative Cloud apps associated with that Adobe ID on that computer.)

    You can then sign in to Creative Cloud on the third computer. For more information, see How to activate and deactivate products.

    I have an older operating system. Why can’t I install the Adobe Creative Cloud desktop app?

    The Adobe Creative Cloud desktop application is supported on operating systems listed in the system requirements. If you’re downloading apps on Mac OS X 10.6, Windows XP, or an earlier operating system, Creative Cloud uses a helper app called Adobe Application Manager (AAM) to download and install your apps.

    Tip:

    If you already have Adobe Application Manager installed on Mac OS X 10.7 or later, or Windows 7 or later, AAM will automatically update to the Adobe Creative Cloud desktop app when you download your first Creative Cloud app.

    How do I install Encore?

    You can install Encore CS6 as part of your Creative Cloud subscription. For instructions, see Download and install Encore CS6.