Panduan Pengguna Batal

Single Sign-On common questions

  1. Adobe Enterprise & Teams: Panduan pentadbiran
  2. Rancang pemasangan anda
    1. Konsep asas
      1. Pelesenan
      2. Identiti
      3. Pengurusan pengguna
      4. Pemasangan aplikasi
      5. Gambaran keseluruhan Admin Console
      6. Peranan pentadbir
    2. Panduan Pemasangan
      1. Panduan pemasangan Pengguna Bernama
      2. Panduan pemasangan SDL
      3. Pasangkan Adobe Acrobat 
    3. Pasangkan Creative Cloud untuk pendidikan
      1. Laman utama Penerapan
      2. Bestari Penyesuaian Tugas K-12
      3. Persediaan mudah
      4. Menyegerakkan Pengguna
      5. Penyegerakan Senarai K-12 (AS)
      6. Konsep pelesenan utama
      7. Pilihan penerapan
      8. Petua cepat
      9. Luluskan aplikasi Adobe dalam Google Admin Console
      10. Dayakan Adobe Express dalam Google Classroom
      11. Penyepaduan dengan Canvas LMS
      12. Penyepaduan dengan Blackboard Learn
      13. Mengkonfigurasikan SSO untuk District Portal dan LMS
      14. Tambahkan pengguna melalui Roster Sync
      15. Soalan Lazim Kivuto
      16. Garis panduan kelayakan institusi Utama dan Sekunder
  3. Sediakan organisasi anda
    1. Jenis identiti | Gambaran keseluruhan
    2. Sediakan identiti | Gambaran keseluruhan
    3. Sediakan organisasi dengan Enterprise ID
    4. Sediakan Azure AD federation dan segerakkan
      1. Sediakan SSO dengan Microsoft melalui Azure OIDC
      2. Tambahkan Azure Sync pada direktori anda
      3. Penyegerakan peranan untuk Pendidikan
      4. Soalan Lazim Azure Connector
    5. Sediakan Google Federation dan segerakkan
      1. Sediakan SSO dengan Google Federation
      2. Tambahkan Google Sync pada direktori anda
      3. Soalan Lazim Google federation
    6. Sediakan organisasi dengan Microsoft ADFS
    7. Sediakan organisasi untuk District Portal dan LMS
    8. Sediakan organisasi dengan penyedia Identiti lain
      1. Cipta direktori
      2. Sahkan pemilikan domain
      3. Tambahkan domain pada direktori
    9. Soalan lazim dan penyelesaian masalah SSO
      1. Soalan lazim SSO
      2. Penyelesaian masalah SSO
      3. Soalan lazim pendidikan
  4. Urus persediaan organisasi anda
    1. Urus domain dan direktori sedia ada
    2. Dayakan penciptaan akaun automatik
    3. Sediakan organisasi melalui amanah direktori
    4. Berhijrah kepada penyedia pengesahan baharu 
    5. Tetapan aset
    6. Tetapan pengesahan
    7. Hubungan privasi dan keselamatan
    8. Tetapan konsol
    9. Urus penyulitan  
  5. Urus pengguna
    1. Gambaran Keseluruhan
    2. Peranan pentadbiran
    3. Strategi pengurusan pengguna
      1. Urus pengguna secara individu   
      2. Urus berbilang pengguna (CSV Pukal)
      3. Alat Penyegerakan Pengguna (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Berikan lesen kepada pengguna Pasukan
    5. Pengurusan pengguna dalam apl untuk pasukan
      1. Urus pasukan anda dalam Adobe Express
      2. Urus pasukan anda dalam Adobe Acrobat
    6. Tambahkan pengguna dengan domain e-mel yang sepadan
    7. Tukar jenis identiti pengguna
    8. Urus kumpulan pengguna
    9. Urus pengguna direktori
    10. Urus pembangun
    11. Hijrahkan pengguna sedia ada ke Adobe Admin Console
    12. Hijrahkan pengurusan pengguna ke Adobe Admin Console
  6. Urus produk dan kelayakan
    1. Urus produk dan profil produk
      1. Urus produk
      2. Beli produk dan lesen
      3. Urus profil produk untuk pengguna perusahaan
      4. Urus peraturan pemberian automatik
      5. Beri hak kepada pengguna untuk melatih model tersuai Firefly
      6. Semak permintaan produk
      7. Urus dasar layan diri
      8. Urus penyepaduan aplikasi
      9. Urus kebenaran produk dalam Admin Console  
      10. Dayakan/lumpuhkan perkhidmatan untuk profil produk
      11. Aplikasi Tunggal | Creative Cloud untuk perusahaan
      12. Perkhidmatan pilihan
    2. Urus lesen Peranti yang Dikongsi
      1. Apa yang baharu
      2. Panduan pemasangan
      3. Cipta pakej
      4. Pulihkan lesen
      5. Urus profil
      6. Kit alat pelesenan
      7. Soalan Lazim Pelesenan Peranti yang Dikongsi
  7. Bermula dengan Global Admin Console
    1. Amalkan pentadbiran global
    2. Pilih organisasi anda
    3. Urus hierarki organisasi
    4. Urus profil produk
    5. Urus pentadbir
    6. Urus kumpulan pengguna
    7. Kemas kini dasar organisasi
    8. Urus templat dasar
    9. Peruntukkan produk kepada organisasi anak
    10. Laksanakan kerja yang belum selesai
    11. Terokai insights
    12. Eksport atau import struktur organisasi
  8. Urus storan dan aset
    1. Storan
      1. Urus storan perusahaan
      2. Adobe Creative Cloud: Kemas kini kepada storan
      3. Urus storan Adobe
    2. Penghijrahan Aset
      1. Penghijrahan Aset Automatik
      2. Soalan Lazim Penghijrahan Aset Automatik  
      3. Urus aset yang dipindahkan
    3. Tuntut semula aset daripada pengguna
    4. Penghijrahan aset pelajar | EDU sahaja
      1. Penghijrahan aset pelajar automatik
      2. Hijrahkan aset anda
  9. Urus perkhidmatan
    1. Adobe Stock
      1. Pek kredit Adobe Stock untuk pasukan
      2. Adobe Stock untuk perusahaan
      3. Guna Adobe Stock untuk perusahaan
      4. Kelulusan Lesen Adobe Stock
    2. Fon tersuai
    3. Pautan Aset Adobe
      1. Gambaran Keseluruhan
      2. Cipta kumpulan pengguna
      3. Konfigurasikan Adobe Experience Manager Assets
      4. Konfigurasikan dan pasang Adobe Asset Link
      5. Urus aset
      6. Adobe Asset Link untuk XD
    4. Adobe Acrobat Sign
      1. Sediakan Adobe Acrobat Sign untuk perusahaan atau pasukan
      2. Adobe Acrobat Sign - Pentadbir ciri Pasukan
      3. Urus Adobe Acrobat Sign pada Admin Console
    5. Creative Cloud untuk perusahaan - keahlian percuma
      1. Gambaran Keseluruhan
  10. Pasangkan aplikasi dan kemas kini
    1. Gambaran Keseluruhan
      1. Pasangkan dan hantar aplikasi dan kemas kini
      2. Pelan untuk dipasangkan
      3. Bersedia untuk dipasangkan
    2. Cipta pakej
      1. Pakej aplikasi melalui Admin Console
      2. Cipta Pakej Pelesenan Pengguna Bernama
      3. Urus pakej yang dijana terlebih dahulu
        1. Urus templat Adobe
        2. Urus pakej aplikasi Tunggal
      4. Urus pakej
      5. Urus lesen peranti
      6. Pelesenan nombor siri
    3. Sesuaikan pakej
      1. Sesuaikan app desktop Creative Cloud
      2. Sertakan sambungan dalam pakej anda
    4. Pasangkan Pakej 
      1. Pasangkan pakej
      2. Pasangkan pakej Adobe menggunakan Microsoft Intune
      3. Pasangkan pakej Adobe dengan SCCM
      4. Pasangkan pakej Adobe dengan ARD
      5. Pasang produk dalam folder Pengecualian
      6. Nyahpasang produk Creative Cloud
      7. Gunakan kit alat peruntukan Adobe edisi perusahaan
    5. Urus kemas kini
      1. Tukar pengurusan untuk pelanggan Adobe enterprise and teams
      2. Pasangkan kemas kini
    6. Adobe Update Server Setup Tool (AUSST)
      1. Gambaran Keseluruhan AUSST
      2. Sediakan pelayan kemas kini dalaman
      3. Mengekalkan pelayan kemas kini dalaman
      4. Kes penggunaan biasa AUSST   
      5. Selesaikan masalah pelayan kemas kini dalaman
    7. Adobe Remote Update Manager (RUM)
      1. Nota keluaran
      2. Gunakan Adobe Remote Update Manager
    8. Selesaikan masalah
      1. Selesaikan masalah ralat pemasangan dan penyahpasangan aplikasi Creative Cloud
      2. Tanya mesin klien untuk menyemak sama ada pakej dipasangkan
  11. Urus akaun Pasukan anda
    1. Gambaran Keseluruhan
    2. Kemas kini butiran bayaran
    3. Uruskan invois
    4. Tukar pemilik kontrak
    5. Tukar pelan anda
    6. Tukar penjual semula
    7. Batalkan pelan anda
    8. Pematuhan Permintaan Pembelian
  12. Pembaharuan
    1. Keahlian pasukan: Pembaharuan
    2. Perusahaan dalam VIP: Pembaharuan dan pematuhan
  13. Urus kontrak
    1. Tahap tamat tempoh automatik untuk kontrak ETLA
    2. Menukar jenis kontrak dalam Adobe Admin Console sedia ada
    3. Value Incentive Plan (VIP) di China
    4. Bantuan VIP Select
  14. Laporan & log
    1. Log Audit
    2. Laporan pemberian
    3. Log Kandungan
  15. Dapatkan bantuan
    1. Hubungi Layanan Pelanggan Adobe
    2. Pilihan sokongan untuk akaun pasukan
    3. Pilihan sokongan untuk akaun perusahaan
    4. Pilihan sokongan untuk Experience Cloud

The Adobe Admin Console offers a method for enterprise users to authenticate with Adobe enterprise offerings using their existing identity management systems via integration with Single Sign-On (SSO) enabled identity management systems. Single Sign-On is enabled using SAML, an industry-standard protocol which connects enterprise identity management systems to cloud service providers like Adobe. SSO can securely exchange authentication information between two parties: the service provider (Adobe) and your Identity Provider (IdP). The service provider sends a request to your IdP, which attempts to authenticate the user. After authentication, the IdP sends a response message to sign the user in. For detailed instructions, see Configure Single Sign-On.

Plan

Adobe offers the following identity types:

  • Enterprise ID: Organization creates and owns account. The accounts are created on a claimed domain. Adobe manages credentials and processes sign-in.
  • Federated ID: Organization creates and owns account, links with enterprise directory via federation, enterprise company, or school manages credentials and processes sign-in via Single Sign-On.
  • Adobe ID: User creates and owns account. Adobe manages credentials and processes sign-in. Depending on the storage model, user or organization owns the account and assets.
Nota:

We're updating organizations (teams or enterprises) to the Enterprise storage model to enable enterprise storage and other enterprise-level features for Adobe ID users.

You'll be notified when your organization is scheduled for the update. After the update, the Adobe ID users are moved to enterprise storage, and the organization directly controls their business profiles.

Yes, you can have a mix of Enterprise IDs, Federated IDs, and Adobe IDs, but not within the same claimed domain.

Enterprise ID and Federated ID are exclusive at the domain level. Therefore, you can choose only one of them. You can use Adobe ID in conjunction with either Federated ID or Enterprise ID.

For example, if an Enterprise claims only one domain, the IT Administrator can choose either Enterprise ID or Federated ID. If an organization claims multiple domains within an Enterprise, the IT Administrator can use one domain with Adobe IDs and Enterprise IDs, and another domain with Adobe IDs and Federated IDs, and so on. That means, for each domain, you can either have Enterprise ID or Federated ID along with Adobe ID.

Management of Adobe licenses under Federated ID is faster, easier, and more secure.

  • IT administrators control authentication and the user lifecycle.
  • When you remove a user from the enterprise directory, the user no longer has privileges to access the desktop apps, services, or mobile apps.
  • Federated IDs allow organizations to leverage user identity management systems already in place.
  • Because your end-users use your organization's standard identity system, IT doesn't have to manage a separate password management process.

When signing in, your end users are redirected to your organization's standard – and familiar – Single Sign-On experience.

Yes. You can switch over from Enterprise to Federated IDs using the same domain. For details, see how to move domain across directories.

Yes, you can federate your enterprise directory and its login and authentication infrastructure with Adobe using your SAML 2.0 compliant identity provider.

No. When a domain is claimed for Federated IDs, nothing changes to existing Adobe IDs with email addresses in that domain. Existing Adobe IDs in the Admin Console are preserved.

Asset Migration is an automated process. When you initiate this process, all the supported content that is currently stored in your Adobe ID account is migrated to your Enterprise/Federated ID account. To learn more, see Automated Asset Migration.

Adobe’s Federated ID implementation supports authorization; authentication is handled by your Identity Provider (IdP).

As an enterprise organization, you can create a link between your authentication services (utilizing a corporate ID structure such as Active Directory) and Adobe's. This allows the enterprise organization to host the authentication. Adobe never stores passwords and IT administrators cannot reset passwords or edit user names for Federated IDs via the Adobe Admin Console.

Yes, via the Import Users functionality available from within the Adobe Admin Console. For more information, see Adding multiple users.

No. Adobe interfaces with your identity provider and not directly to your enterprise directory. However, we support importing user and group information from your enterprise directory into the Adobe Admin Console. For more information, see Adding multiple users.

Adobe recommends that all enterprise admins switch their Adobe ID users to Federated IDs. You can migrate from Adobe IDs to Federated IDs using these steps.

Adobe uses the secure and widely adopted industry standard Security Assertion Markup Language (SAML), which means the implementation of SSO integrates easily with any identity provider that supports SAML 2.0.

Following is a list of some IdPs that are SAML 2.0 compliant:

  • Okta
  • Oracle Identity Federation
  • Microsoft ADFS
  • Microsoft Azure AD#
  • Google Federation# 
  • Ping Federate
  • Salesforce IdP with externally signed certificate
  • CA Federation
  • ForgeRock OpenAM
  • Shibboleth
  • NetIQ Access Manager
  • OneLogin
  • Novell Access Manager
Nota:

#If your identity provider is Microsft Azure AD or Google, you can skip the SAML-based method and use the Azure AD Connector or the Google Federation SSO to set up SSO with the Adobe Admin Console respectively. These setups are established and managed using the Adobe Admin Console and use a sync mechanism to manage user identities and entitlements.

Yes, as long as it follows the SAML 2.0 protocol.

Yes and the identity provider must be SAML 2.0 compatible.

At a minimum, your SAML identity provider must have:

  1. IDP Certificate
  2. IDP Login URL
  3. IDP Binding: HTTP-POST or HTTP-Redirect
  4. The Assertion Consumer Service URL of the IDP and it must be able to accept SAML requests and RelayState.

Check with your identity provider if you have further questions.

No, breaking a 2048-bit certificate has never been done. And, the only people to have ever successfully cracked even a 768-bit certificate (the Lenstra group), estimated it would have taken them over 1000 years with the same hardware to crack even a 1024-bitcertificate (a feat roughly 32,000,000 times easier than cracking a 2048-bit certificate).

If you want to get the latest geeky data about estimates for cracking certificates of various lengths, go to this website. For a fun (accurate but marketing-oriented) picture of how secure these certificates are, go to this website (or its backing math website).

No, that limit is on the certificates used to encode the communication pipe between the browser and the server. Whereas these IdP certificates are used to sign (not encode) the data being passed through that encoded pipe. The browser never sees these certificates: they are only used between Adobe and the customer’s IdP.

You can get good, commercial-grade 2048-bit certificates for about $10/year of life. And, the certificates used by IdPs can be self-signed, which means they can be generated with open-source software for free.

No, because there are two other layers of strong encryption which check the IdP’s identity, that you'd have to crack before you could pose as the IdP. And, both of these other layers are not self-signed. Meaning, that you would have to crack not only the certificate that enforces the encryption but the certificate of the signer that generated that certificate.

For your premium support phone number and email address, see the Welcome email and PDF attachment that was sent to your account administrator.

The same URL endpoint may be used for multiple directories. However, the federation metadata will be managed separately for each IdP. So, the common IdP endpoint will need to handle requests whose content is different.

Yes, if the SAML integration of the directory uses username format and the user names on the Admin Console are identical to the persistent IDs provided. However, this would require that the persistent IDs must be available at the time users are sync’d into the Admin Console. This is not a common scenario and hence, in practice, persistent format for the NameID element would not be supported.

No. The NameID element value is used as the username on the Admin Console; the NameQualifier is ignored.

Yes. Adobe supports SHA256 certificates. For details, see Set up identity.

Yes. You will need to give the CA-signed certificates to Adobe customer support and we will upload it for them.

To proceed, sign in to the Admin Console, navigate to Support > Support Summary and click Create Case. For more, see how to create and manage support cases.

By default, Okta certificates are self-signed. By exception (and possibly for a fee) they can have the certificate signed by a public CA instead.

How to

For detailed instructions, see Configure single sign-on to set up SSO with Adobe desktop apps, services, and mobile apps.

No. Sending notifications to end users via the Admin Console is not supported. As an enterprise customer, you need to distribute your own announcements after users are ready to begin with SSO with Adobe software and services.

No, If you remove or disable a user/ID from your enterprise directory, the user/ID is not removed or disabled from the Adobe Admin Console automatically. However, the user is no longer entitled and cannot sign in to the Adobe Creative Cloud desktop apps, services, mobile apps, or Acrobat apps. You need to manually remove the user/ID from the Admin Console.

Yes, you need to use the Adobe Admin Console to manage users, groups, and entitlements. Note, however, that once you create groups in the Admin Console, you can upload a CSV file including both user and group information. This creates the user account and places them in the designated group.

No, you cannot reset passwords for Federated IDs using the Adobe Admin Console. Adobe does not store user credentials. Use your Identity Provider for user management.

Common questions: Directory setup

Find answers to your questions related to directory migration to a new authentication provider and updating a deprecated SAML setup.

Before you start, ensure you meet the access requirements to be able to follow the procedure for migrating to a different identity provider. Also, consider the following points to ensure a seamless and error-free migration for your organization's directories:

  • Admins must create a new SAML app on their IdP setup to configure. If they edit the existing app, it will rewrite any active existing configuration, incur downtime, and nullify the ability to switch between available IdP’s in the Adobe Admin Console.
  • Admins must ensure all required users are assigned to, or can use, the newly-created SAML app.
  • Admins must ensure the username format for the new authentication profile in their IdP matches what is used by the existing profile for user login. They can use the Test feature provided on the authentication profile to verify. This Test link can be copied to clipboard and share it with others to validate from their machines.
  • Admins should test the newly-added IdP prior to activation with 2 to 3 active accounts of the directory.

Error logs will not be available for these features. However, the Test workflow allows the Admin to validate relevant errors prior to activation. Limitations to consider include: 

  • One directory can have up to two authentication profiles, and both the profiles should be for different authentication types. This means Microsoft Azure AD (which uses Open ID Connect) can stay with Other SAML providers, but Google (which itself uses SAML) cannot stay with Other SAML providers in the same directory. 
  • This feature does not allow admins to migrate their identity provider to enable directory sync functionality (Azure AD Connector and Google Connector). Although customers migrating to Microsoft Azure or Google as their IdP can utilize a different form of user management strategy. To learn more, see Adobe Admin Console users.

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