Unable to sign in to Creative Cloud

Last updated on Set 3, 2025

Creative Cloud desktop app is unresponsive

Quit and relaunch the Creative Cloud desktop app to refresh its processes and improve performance.

Select the menu icon > File, and then select Quit Creative Cloud or press Ctrl + W.

Reopen the Creative Cloud desktop app.

Note

Quitting the app doesn't affect your cloud documents or app data.

Ensure that your network allows access to Adobe servers. Consult your IT team to verify the network and configuration settings.

Update your Creative Cloud desktop app to the latest version.

Unable to receive notifications on Creative Cloud desktop app

Matuto sa pamamagitan ng mga step-by-step video tutorial at hands-on guidance mula sa app mismo.

Sumali sa mga talakayan, humanap ng mga sagot, matuto mula sa mga eksperto, at ibahagi ng iyong kaalaman.

I-access ang paborito mong mga Creative Cloud app, serbiayo, file management, at iba pa.