Isara ang desktop app ng Creative Cloud.
- What's new
- Get started
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Manage apps
- Creative Cloud desktop app
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Creative Cloud apps
- Launch Creative Cloud apps
- Manage apps in Creative Cloud
- Update Creative Cloud apps automatically
- Update Creative Cloud apps manually
- Check for app updates
- Schedule app updates
- Change language for Creative Cloud apps
- Uninstall Creative Cloud apps
- Uninstall or remove apps while offline
- Connect with other creatives through Adobe Discord servers
- Manage plans
- Generative AI in Creative Cloud
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Work with cloud documents
- Manage cloud storage
- Manage and restore files
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Create and manage libraries
- Create and organize libraries
- Manage libraries
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Access collaboration tools
- Share and review
- Manage projects
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Integration with other apps
- Manage fonts
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Work with Microsoft applications
- Install Creative Cloud Add-ins
- Get Creative Cloud for Microsoft Teams
- Add Microsoft Word and PowerPoint elements to libraries
- Manage libraries in Word and PowerPoint
- Share libraries in Microsoft Word and PowerPoint
- Share Creative Cloud assets in Microsoft Teams
- Share Creative Cloud assets
- Share feedback within Microsoft Teams
- Set Connectors
- Work with Google workspace
- Integration with Behance
- Zapier integration
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Manage plugins
- Install plugins and extensions using Creative Cloud desktop app
- Uninstall plugins and extensions using Creative Cloud desktop app
- Find plugins in Creative Cloud desktop app
- Get plugins on Adobe Exchange
- Install plugins using UPIA tool
- Get help in UPIA tool
- List plugins using UPIA tool
- Find version of your UPIA tool
- Uninstall plugins using UPIA tool
- Find plugins with Adobe Exchange
- Open apps in Intel emulation mode after installing plugins
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Adobe Content Authenticity (Beta)
- Content Credentials
- Adobe Content Authenticity (Beta)
- Customization of Content Credentials
- Chrome browser extension
- Inspect tool on Adobe Content Authenticity (Beta)
- Content Credentials generative AI training and usage preference
- Manage Preferences
- Download your signed files
- Impact of applying Content Credentials
- Connect accounts for creative attribution
- Troubleshoot
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Troubleshoot
- Known and fixed issues
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App setting issues
- Unable to sign in to Creative Cloud
- Unable to receive notifications on Creative Cloud desktop app
- Makikita bilang updated ang mga naka-uninstall na app
- Mag-install ng mga app na hindi na dine-develop
- Hindi ipinapakita ang Apps tab ang mga naka-install na app ng Creative Cloud
- Download error in Apps tab of Creative Cloud desktop app
- Creative Cloud desktop app displays black screen at sign-in
- Nagbubukas ang desktop app ng Creative Cloud sa ibang wika
- Nawawala ang mga bagong release sa Apps panel
- Nawawala o naka-disable ang Discover tab sa desktop app ng Creative Cloud
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Install and update issues
- Resolve Creative Cloud update errors
- Update failed due to network connectivity issues
- Auto-update is disabled or not available
- Hindi mahanap ang mga update sa dekstop app ng Creative Cloud
- Nagpapakita ang Update manager ng mga dobleng abiso sa pag-update
- Dynamic Link Manager ang sanhi ng hindi pag-update ng app
- Error 2 o 50 ang nagdudulot ng hindi naprosesong pag-update
- Error 86 ang nagdudulot ng hindi naprosesong pag-update
- Error 131 ang nagdudulot ng hindi naprosesong pag-update
- Error 1002 ang nagdudulot ng hindi naprosesong pag-update
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Launch issues
- Creative Cloud desktop app stuck on launch screen
- Hanapin ang mga launch log ng app
- Hindi ma-launch ang mga app dahil sa mga configuration error
- Nagka-crash ang desktop app ng Creative Cloud pagkatapos mag-restart ng system
- Hindi ilulunsad ang mga app dahil sa mga nawawalang DLL file
- May lalabas na blangkong white screen kapag binubuksan ang mga app ng Creative Cloud
- Nagbubukas sa trial mode ang mga app ng Creative Cloud
- Hindi ma-launch ang mga app dahil sa subscription error
- Hindi makapag-sign in dahil sa unknown server error
- Plugin installation issues
- Diagnostics and repair tools
- Library and file management issues
- App integration issues
- File sync issues
- Mga isyu sa mga background process
- Mga isyu sa pag-crash
Download error in Apps tab of Creative Cloud desktop app
Last updated on
Okt 24, 2025
Learn how to fix the download error when opening the Apps tab in the Creative Cloud desktop app.
When you open the Creative Cloud desktop app and select the Apps tab, you may get this error message: “Download error. Press Retry to try again or contact customer support.”
OOBE and AAMUpdater folders are corrupted or damaged
You can resolve this error by deleting the OOBE and AAMUpdater folders and then launching the Creative Cloud desktop app again, which recreates the folders.
Removing the OOBE and AAMUpdater folders will reset some Creative Cloud desktop app settings, and you’ll have to sign in to your Adobe account again.
Buksan ang File Explorer at i-type ang C:\Users\[Username]\AppData\Local\Adobe sa address bar, at pagkatapos ay pindutin ang Enter.
Sa Adobe folder, i-right click ang OOBE at AAMUpdater folder at pindutin ang Delete.
Note
Kung hindi mo makita ang mga folder, posibleng naka-hide ang mga ito. Alamin kung paano makita ang mga naka-hide na file at folder sa Windows.
I-launch ulit ang Creative Cloud desktop app.
Kapag nagpatuloy ang error, i-restart ang computer mo at buksan ulit ang Creative Cloud desktop app.
Isara ang desktop app ng Creative Cloud.
Pindutin ang command + spacebar para buksan ang Spotlight Search.
Sa Spotlight Search window, ilagay ang ~/Library/Application Support/Adobe at pindutin ang Adobe folder sa mga resulta ng paghahanap.
Hanapin ang mga OOBE at AAMUpdater folder at i-delete ang mga ito.
Note
Kung hindi mo makita ang mga folder, posibleng naka-hide ang mga ito. Alamin kung paano makikita ang mga naka-hide na file at folder sa macOS.
I-launch ulit ang desktop app ng Creative Cloud.
Kapag nagpatuloy ang error, i-restart ang computer mo at i-launch ulit ang desktop app ng Creative Cloud.
