Download the uninstaller for your version of Windows
Last updated on
Set 3, 2025
Learn how to uninstall the Creative Cloud desktop app from your device.
Adobe doesn't recommend that you uninstall the Adobe Creative Cloud desktop app. However, you may be required to do so in specific scenarios, such as when troubleshooting or if there is an issue with the installer.
Before you uninstall
- Uninstall Creative Cloud apps: Ensure that you uninstall all Creative Cloud apps from your device. You can uninstall the Creative Cloud desktop app only when you have uninstalled all Creative Cloud apps (such as Photoshop, Illustrator, and Premiere Pro) on your system. Learn how to uninstall or remove Creative Cloud apps.
- Verify that your files are synced: Before running the uninstaller, ensure all your files are synced to your Creative Cloud account. Files not synced to your Creative Cloud account could be lost.
Note
If you're an Enterprise user, you may not have admin privileges to uninstall your app. In this case, contact your admin.
Uninstall and reinstall the Creative Cloud desktop app
Follow the steps to uninstall and reinstall the Creative Cloud desktop app for your operating system.
Extract the contents of the zipped file.
Double-click the Creative Cloud Uninstaller.app file. If prompted, allow the uninstaller to proceed.
Select Repair. If the issue is resolved by repairing, you need not uninstall the Creative Cloud desktop app.
If repairing doesn't fix the problem, proceed to Uninstall.
Once your app is uninstalled, select Close on confirmation.
Download the uninstaller for your version of macOS:
Extract the contents of the zipped file.
Double-click the Creative Cloud Uninstaller.dmg file.
Depending on your security settings, you may receive a warning to open the uninstaller from the mounted DMG file. Select Open to continue.
Select Repair. If repairing resolves your issue, you need not uninstall the Creative Cloud desktop app.
Selecting Repair may fix the issues that you were facing with your Creative Cloud desktop app.
If repairing doesn't fix the problem, proceed to Uninstall.
If you proceeded to uninstall the app, select Close on confirmation.
