When VIP Select is achieved, the primary admin receives a VIP Select welcome email, which includes information on 3-year commit.
Learn how to make the most of your VIP membership with VIP Select and 3-year commit.
As described in the VIP Program Guide, You are offered 3-year commit once your organization has achieved VIP Select status. The primary customer admin (assigned at enrollment) may accept 3-year commit at any time during their VIP Select-qualified term, and there are two ways to do this.
When VIP Select is achieved, the primary admin receives a VIP Select welcome email, which includes information on 3-year commit.
Click the link to be directed to the 3-year commit amendment.
Review and click to accept.
Using your email address associated with the VIP agreement, sign in to the Admin Console. The Overview page is displayed.
If you plan to accept 3-year commit during your renewal period, certain things must be taken into consideration. First, if you have placed only a partial renewal, you must wait for the renewal period to close before accepting 3-year commit. Otherwise, you will be committing to your full quantity of licenses from the previous term, and not the subset of licenses that were renewed.
Secondly, accepting 3-year commit during a renewal period does not count as the first renewal. You will still be obligated to continue your 3-year commitment through 2 additional renewals, and up to the beginning of the 3rd renewal period.
Promotional pricing is available only for an initial qualifying purchase. Under 3-year commit, promotional licenses revert to standard license pricing at renewal, as only standard pricing is provided to the Reseller for additional license purchases and renewals.
If your organization qualified for a multi-year promotional offer, and has any licenses up for renewal while under 3-year commit, you can renew those licenses purchased under promotion using promotional pricing, until the promotion offer for those licenses expires. When a promotion offer expires, those licenses are renewed under 3-year commit using the standard price set at the time of acceptance.
If the minimum license commitment is not renewed by the Anniversary Date each year during the 3-year commit term, you and your Account Manager will receive notifications that the committed quantity must be renewed before the end of the renewal period. If the committed license quantity is not renewed by 30 days after the Anniversary Date, all active licenses purchased with a 3-year commit discount will be returned, and the VIP membership status will return to Level 1. All discounts through 3-year commit will be terminated. If you still require Adobe licenses, you would be required to repurchase with current prices and transactional discounts, and then redeploy licenses to users.
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