Adobe Connect loads a blank window instead of meeting room

When you launch an Adobe Connect Meeting, a small blank window may appear:

Reason

This can occur if the application for desktop is partially downloaded or becomes corrupted. When a meeting room is launched, the following error may appear in the application logs, if enabled:

"Player WinInet error returned from HttpSendRequest = 12057"

Solution

Completely clear your web browsers cache and attempt to re-install the application.