Ringkasan
On Windows ARM devices, attempting to install or update the 32-bit version of Acrobat or Reader does not complete successfully.
To update 32-bit Acrobat or Reader on an ARM device, download and apply the relevant patch below:
Learn about the status of known and fixed issues in Acrobat.
Acrobat and Reader 32-bit installer and patch fail on Windows ARM devices
Resolved
| Versi aplikasi | Acrobat DC |
| Jenis peranti yang terjejas | Windows |
| Terakhir dikemas kini | - |
Ringkasan
On Windows ARM devices, attempting to install or update the 32-bit version of Acrobat or Reader does not complete successfully.
Langkah seterusnya
To update 32-bit Acrobat or Reader on an ARM device, download and apply the relevant patch below:
Acrobat Pro or Acrobat Reader crashes while using LEAPCommunicator plugin
Open
| Versi aplikasi | Acrobat DC 2025 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
The LeapCommunicator plugin may cause Acrobat Pro or Acrobat Reader to close unexpectedly.
Langkah seterusnya
To resolve this issue on Windows, disable or uninstall the plugin and relaunch Acrobat.
Left pane appears blank after opening a PDF
Fixed
| Versi aplikasi | Acrobat |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
Left-hand panes, such as Edit, may not load and appear blank after opening a PDF.
Langkah seterusnya
Relaunch Acrobat to resolve the issue.
Acrobat launches in minimized state
Fixed
| Versi aplikasi | Acrobat 25.001.21223 |
| Jenis peranti yang terjejas | Windows |
| Terakhir dikemas kini | - |
Ringkasan
On launch, Acrobat appears minimized with only the Quick action toolbar visible.
Langkah seterusnya
Update Acrobat to the latest version.
Acrobat crashes while using Seclore Desktop Client
Open
| Versi aplikasi | Acrobat DC 2023 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
Acrobat crashes when used with Seclore Desktop Client versions older than 3.21.8.0.
Langkah seterusnya
Update the Seclore client to the latest version. If the issue persists, uninstall the client.
Acrobat crashes while using IntoWords plugin
Open
| Versi aplikasi | Acrobat DC 2023 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
Acrobat crashes while using IntoWords older than version 1.16.7.1.
Langkah seterusnya
To fix the issue, update IntoWords to version 1.16.7.1 or later, or uninstall the plugin.
Acrobat crashes while using Pitstop Pro plugin
Open
| Versi aplikasi | Acrobat DC 2023 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
Acrobat crashes when the Pitstop Pro plugin is installed.
Langkah seterusnya
To fix this, disable or uninstall the Pitstop Pro plugin, then relaunch Acrobat.
Acrobat crashes while using an ImageRight plugin
Open
| Versi aplikasi | Acrobat DC 2023 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
Acrobat crashes if an ImageRight plugin older than version 25.1.1.206 is installed.
Langkah seterusnya
To resolve this, update ImageRight to version 25.1.1.206 or later. If the issue persists, disable or uninstall the plugin and relaunch Acrobat.
Content credentials missing after Firefly workflows
Open
| Versi aplikasi | Acrobat DC 2024 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
Content credentials are not added at the document level (though present at the image level) if the document is redacted, protected, compressed or optimised post using generate image or generative fill workflows.
Langkah seterusnya
Our team is working to correct this issue. Please check back for updates soon.
PDF email actions open old Outlook
Open
| Versi aplikasi | Acrobat DC 2024 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
PDF email actions from Acrobat won’t launch the new Microsoft Outlook application and will open the old Outlook application instead. Old Outlook launches even when the new Outlook is set as the default mail application.
Langkah seterusnya
Our team is working to correct this issue. Please check back for updates soon.
Delay in opening web links in Acrobat sandbox version on macOS
Open
| Versi aplikasi | Acrobat DC 2024 |
| Jenis peranti yang terjejas | macOS |
| Terakhir dikemas kini | - |
Ringkasan
Web links open slowly from the sandboxed version of Acrobat on macOS versions earlier than Sonoma. Users experience noticeable delays when clicking links that should open in external browsers.
Langkah seterusnya
Apple recommends upgrading to the latest macOS version. Alternatively, you can open Activity Monitor, locate the Apple appleeventsd process, and kill it. Learn more about how to resolve the delay in opening web links on macOS sandbox.
Slow advanced search on cloud documents
Open
| Versi aplikasi | Acrobat DC 2024 |
| Jenis peranti yang terjejas | Windows, macOS |
| Terakhir dikemas kini | - |
Ringkasan
Advanced search is very slow on a document opened from the cloud.
Langkah seterusnya
Our team is working to correct this issue. Please check back for updates soon.
Bekerja dengan lebih bijak menggunakan Acrobat pada komputer meja anda
Cipta, edit, dan urus PDF dengan alat berkuasa yang membantu anda kekal produktif di mana sahaja.