Issue
Last updated on
Nov 3, 2023
After updating macOS 13 Ventura, are you experiencing issues with Adobe After Effects? Learn more about a few common problems, their fixes, and workarounds.
After Effects versions compatible with macOS Ventura
The compatibility of After Effects with macOS Ventura is summarized below:
- After Effects 23.x is compatible with macOS Ventura (version 13) with these known issues
- After Effects 22.x and earlier have not been tested for compatibility with macOS Ventura (version 13)
The following known issues are specific to macOS Ventura.
Important! Until these issues have been resolved, you may want to remain on your current macOS version, or test in a non-production partition to ensure all your software and hardware is compatible.
If you do encounter issues not already documented here, feel free to report them to our support community.
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Workaround |
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No font sync happens when a project is opened. The Text layer uses a default font (Looks like Helvetica in the Comp Viewer), and in the Character panel, you will see the font it needs in brackets. For example : (Permanent Marker). |
Open the Creative Cloud desktop app, go back to After Effects, and let the font sync.
For more details, see Fix login item issues for Adobe Creative Cloud on macOS Ventura. |
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The Save, Save As, and Open windows close automatically when you press Home, End, Delete, Page Up, Page Down, or any arrow keys. |
We are working toward fixing this issue. Meanwhile, avoid using the mentioned keys while saving or opening a project. |
Are legacy/perpetual versions of After Effects compatible with macOS Ventura?
No, legacy/perpetual versions of After Effects were not designed or tested to work on macOS 13.0 (Ventura). They are not supported in any way for use on macOS Ventura.
Adobe does not recommend that customers using old versions of After Effects upgrade to macOS Ventura. Incompatible versions will not display in the 'Older Versions' list within the Creative Cloud desktop app.
Older versions of After Effects cannot be installed and activated after macOS Ventura upgrades. Upgrading to macOS Ventura with an older version already installed on your computer may allow the application to function in some capacity; however, you'll not be able to reinstall or activate the application after the macOS upgrade.
Before upgrading to macOS Ventura, you may uninstall the older versions, as the uninstaller will not work after upgrading. If you've already upgraded to macOS Ventura, you can use the Creative Cloud Cleaner Tool to uninstall older versions.
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