Known issues in After Effects

Last updated on Apr 16, 2026

This document provides information on the list of known issues in After Effects.

Note

Adobe video and audio products no longer support Rosetta

Starting with version 24.0, Adobe video and audio products no longer support Rosetta emulation (Intel versions running on Apple M1/M2). Please be aware that the Creative Cloud desktop still shows the Rosetta option on M1/M2 machines, but this will still launch the native Apple Silicon version. Intel versions can only be run on Mac Intel machines.

The Open using Rosetta option is no longer available in the Get Info window.

General known issues

After Effects 26.0 and 26.2 may unexpectedly crash with Compressed Disk Caching enabled

Issue: Compressed Disk Caching is enabled by default in After Effects 2026, but it may be incompatible with certain projects or hardware configurations, leading to unexpected crashes.

Workaround: Disable Compressed Disk Caching by navigating to Preferences > Disk > Disk Cache and unchecking Enable Compressed Frames (Lossless).

The Preferences dialog box is open and the Enable Compressed Frames (Lossless) feature is unchecked.
Uncheck Enable Compressed Frames (Lossless) to disable Compressed Disk Caching.

After Effects crashes on macOS 14 with AMD GPUs when using Transmit and Draft 3D

Issue: After Effects may crash when running on Mac Intel hardware with an AMD GPU running macOS 14 (Sonoma) when using a Transmit connected device and enabling Draft 3D.

Workaround: Disconnect the Transmit device if Draft 3D is needed, or upgrade to a newer macOS release.

After Effects v24.1 and later versions fail to render in Tractor on Mac

Issue: On macOS Sonoma, Tractor fails to render with After Effects v24.1 and later — even when run from a Terminal window instead of as a service.

Resolution: To avoid render failures in Tractor, either use After Effects v24.0 or earlier, or upgrade to macOS Sequoia (version 15) or later.

After Effects 25.x fails to launch on Windows devices

Issue: After Effects 25.x fails to launch on Windows systems, displaying the error message- "Unable to create AGM Font ("Adobe Clean - Bold") in After Effects."

Resolution: This issue usually arises when After Effects cannot load a specific internal font used by Adobe applications for UI rendering or internal processes. To resolve this, ensure that Untrusted Fonts are not being blocked in your system settings.

Go to SettingsPrivacy & security > Windows Security.

Select the App & browser control option, and then go to Exploit protection settings.

Select Program settings > Add program to customize Choose exact file path.

Navigate to Program Files > Adobe > Adobe After Effects > Support Files, and select the AfterFX.exe file.

Scroll down to the Block untrusted fonts section, select Override system settings, check the option off, and select Apply.

In the Program Settings dialog box, the Override system settings option under Block untrusted fonts is checked, and the setting is turned off.
Under the Block untrusted section fonts, uncheck the Override system settings option.

Launch After Effects.

Composition panel not rendering on Windows devices

Issue: The Composition panel isn't rendering visual content as expected on Windows devices that have both an Intel Integrated GPU and an NVIDIA card.

Resolution: We'll let you know when a fix is available. In the meantime, you can try the following workaround whenever you encounter this issue:

Close After Effects.

Open the Device Manager by using Win + R and typing devmgmt.msc in the Run dialog.

Expand the Display adapters section and right-click on the Intel UHD Graphics card.

Select Update driver and then choose Browse my computer for drivers.

Select Let me pick from a list of available drivers on my computer, and then choose Microsoft Basic Display Adapter.

Finish the update wizard until you get the "Windows has successfully updated your drivers" message.

 Launch After Effects.

Adobe video applications and macOS Sequoia compatibility issues

Issue: macOS 15 Sequoia asks permission every time before launching any video apps, including Adobe After Effects, Premiere, Media Encoder, Audition, and Character Animator.

Resolution: We'll let you know when a fix is available. Until then, you can try this workaround.

January 2026 Release (Version 26.0)

Substance 3D Material appears offline in the composition when opening certain projects

Issue: When reopening a project that includes a mesh with an applied SBSAR material, the material in the active composition may appear offline and display the default placeholder (color bars). However, the SBSAR file in the Project panel does not show as offline, even though the material preview in the composition fails to load.

Workaround: Right-click the SBSAR in the Project panel, then select Reload Footage.