Creative Cloud Packager | Sign in issue on Windows


If you sign into Creative Cloud Packager from a Windows machine, you will see the following warning:

You need to install the latest updates to Windows and / or your Adobe apps. 


While you're able to sign into Creative Cloud Packager, we recommend that you carry out the following procedure. Adobe will be making updates to their sign in services. After which, you will no longer be able to sign in the Packager without the above resolution.

Sign in warning


To resolve this issue, follow these steps:

  1. Quit Packager, if it is running.

  2. Download the following zip archive


    The above zip archive contains the following executable:


  3. Copy (and overwrite) the extracted executable to the following location:

    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7

  4. Relaunch Packager.

    You will see the following sign-in screen:

    Packager sign-in