System requirements

Installing Lightroom CC/Lightroom 6

To install your software, do one of the following:

  1. Insert the DVD in your drive, and follow the onscreen instructions.  If the installer does not launch automatically, double-click DVD Volume: Lightroom 6\Install Lightroom 6 (Windows) or Adobe Photoshop Lightroom 6.pkg (Mac OS) at the root level of your disk to start the installation process.

  2. If you downloaded the software from the web, open the folder and double-click Adobe Photoshop Lightroom (Windows or Mac OS), and then follow the onscreen instructions.

Serial numbers

  1. You can find the 24-digit serial number (for example, 0000 0000 0000 0000 0000 0000) on the back cover of your DVD holder. Online or Electronic Software Delivery (ESD) customers can find the serial number both on the receipt page from the online store, and in the email confirmation you received. You are asked for this number when installing Photoshop Lightroom.

  2. If you purchased an upgrade license, you also need to enter a Lightroom 1, Lightroom 2, Lightroom 3, Lightroom 4, or Lightroom 5 serial number.

  3. If you purchased Lightroom 4 via the Mac App Store, ensure that Lightroom 4 is still installed on your computer before installing Lightroom 6/Lightroom CC upgrade.

  4. If your new 24-digit serial number does not work, contact Adobe Customer Service at 800-833-6687 for assistance. For those outside North America, contact Adobe Customer Service in your region for assistance.

Upgrade notes

  • To update your Lightroom 1, Lightroom 2, Lightroom 3, Lightroom 4, or Lightroom 5 catalog simply launch Lightroom 6/Lightroom CC and you can select and upgrade your previous Lightroom catalog.
  • The Lightroom 6/Lightroom CC catalog upgrade process does not erase or remove your previous Lightroom catalogs. If you want to try the Lightroom 6/Lightroom CC trial by upgrading your existing catalog, you can always return to earlier versions of Lightroom and continue using your previous catalog. 

Note:

Any changes or work completed in your catalog once it has been upgraded to work with Lightroom CC/Lightroom 6 will not be available in previous versions of Lightroom.

Note:

The upgrade process modifies the image preview information of an upgraded catalog.(This information is stored in the .lrdata file that is located adjacent to a catalog file in the file system)  Returning to a previous version of Lightroom requires that the previews be rerendered.  This process can be lengthy when you have hundreds of thousands of images.

  • Upgrading a Library from Photoshop Elements 6, Photoshop Elements 7, Photoshop Elements 8, Photoshop Elements 9, Photoshop Elements 10, Photoshop Elements 11, Photoshop Elements 12 or Photoshop Elements 13 for Windows requires that Photoshop Elements be installed on the computer at the time of upgrade.
  • Upgrading a Library from Photoshop Elements 9, Photoshop Elements 10, Photoshop Elements 11, Photoshop Elements 12 or Photoshop Elements 13 for Mac requires that Photoshop Elements be installed on the computer at the time of upgrade.
  • If you attempt to upgrade the same Lightroom catalog more than once, Lightroom informs you of the location of the previously upgraded catalog.

General program notes

Known issues

  • Norton Antivirus 2012 incorrectly flags video related program files in Lightroom 5 as possible threats. Instruct Norton Antivirus 2012 to exclude Lightroom 5 files from its scan.
  • McAfee Virus Scan prevents emails from being sent from Lightroom 5.Instruct McAfee Virus Scan to exclude Lightroom 5 files from its scan.
  • AVCHD support is limited to MTS and M2TS video files. Dedicated video editors (such as Premiere Pro) can need the AVCHD file structure to process the files.
  • Lightroom can sometimes crash when printing to PDF in Windows 7. Lowering the resolution of the PDF in the print driver can help mitigate this.

Supported file formats

  • JPEG
  • TIFF (8 bit, 16 bit)
  • PSD (8 bit, 16 bit)
  • DNG
  • PNG
  • Raw (See camera support for raw images for more information)
  • Common DSLR video formats, including MOV, MPG, AVI, and AVCHD

Important file format support exceptions (Formats not supported)

  • PSD files saved without a composite image. (Saved without “Maximize Compatibility” setting).
  • Files with dimensions greater than 65,000 pixels per side (512 Megapixel Total).
  • AVCHD support is limited to MTS and M2TS video files.

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