If the Creative Cloud desktop app doesn't display updates for your apps, try the solutions given below.
Enterprise and teams customers
Contact your team administrator or IT department as updates may have been disabled for end users.
Ensure that your computer and operating system meet the minimum system requirements. To know more, see Not all apps displayed for download | Creative Cloud desktop app.
If you aren’t using the latest version of the Creative Cloud desktop app, a prompt to update will appear. Click Update.
Sign out and sign back in to the Creative Cloud desktop app. For detailed instructions, see Sign in and sign out to activate Creative Cloud apps.
Remove the OPM.db file and log in to the Creative Cloud app using the Adobe ID associated with your membership.
Locate the OPM.db file in the \Users\<user>\AppData\Local\Adobe\OOBE
To view the hidden AppData folder, see Show hidden files, folders, filename extensions in Windows.
Locate the OPM.db file in the /User/<user>/Library/Application Support/Adobe/OOBE folder.
To access the hidden user Library folder, see Access hidden user library files.
Remove and reinstall the affected app. For detailed instructions, see Uninstall or remove Creative Cloud apps.