Open the Creative Cloud desktop app.
Last updated on
Oct 17, 2025
Learn what to do when a new version of an app doesn't appear in the Creative Cloud desktop app.
Creative Cloud apps are facing activation or caching issues
Signing out and signing back in can reset the Creative Cloud desktop app and activate all the installed apps and services that are associated with your account.
Go to the Account menu in the upper right corner and select Sign out.
Sign in to your Adobe account again.
If this doesn’t resolve your issue, download the latest version of the app manually from the Creative Cloud apps catalog page.