Adobe Connect Learn & Support

Get started

Get quick answers and step-by-step instructions

User Guide

Get Started

Training

Conduct training and virtual classes with Adobe Connect.

Installation and Configuration Guide

Tutorials

Events/Webinars

Learn the best practices about creating, conducting, and managing events and attendees.

Installation and Configuration Guide

User Guide

Connect Central Admin

Get quick answers and step-by-step instructions.

User Guide

Get Started

Tutorials

Find tutorials from novice to expert to help you expand your skills.

Installation and Configuration Guide

Tutorials

Adobe Connect mobile app

Attend meetings, webinars, and virtual classrooms directly from your phone or tablet.

Installation and Configuration Guide

User Guide

Troubleshooting & help

You can create a meeting room in Adobe Connect Central.

Yes, you can try Adobe Connect before you commit to a subscription. If you have been invited to an Adobe Connect meeting, you don't need a trial account. Simply click the meeting link you received.

Yes, users are encouraged to install the application in advance and run a pre-meeting diagnostic test for a smooth meeting experience. Learn more about the desktop application here.

Yes, you have several options for controlling who can join your meeting. From inside your Adobe Connect meeting room, choose Meeting > Manage Access and Entry, and then choose one of the options from the submenu. You can also manage meeting participants from Adobe Connect Central.

Learn how to determine the room capacity of Adobe Connect rooms. For more details on licensing, view Adobe Connect licensing.

You can record and manage recordings in Adobe Connect. View recording a meeting for more information.

Yes, Adobe Connect supports video conferencing with features that allow you to set up and manage video in your meetings. View the setting up video in meetings for more information.

Select the microphone button on the menu bar to toggle your microphone on or off. You can also choose Mute My Microphone from the drop-down next to the microphone button. View audio in meetings for more information.

When you record a meeting, the recording is assigned a unique URL and is stored in the Recordings tab for the meeting room in Connect Central. View recordings and transcripts for more information.

If you're using Adobe Connect On-Premise, you can find answers to many Adobe Connect On-Premise issues here.

Yes, Adobe Connect can be used as an LMS by integrating it with Adobe Captivate. Learn how to integrate Adobe Captivate and Adobe Connect to use Adobe Connect as your Learning Management System (LMS) here.

You can use the Event wizard to create and manage events, or the Seminar wizard to set up seminars tailored to your audience.

Adobe Connect provides tools to help you efficiently manage meetings, organize uploaded content, and generate detailed usage reports to track engagement and performance. Learn how to manage meetings, manage uploaded content, and generate usage reports.

If you get an invalid user or password error, you can easily reset your password by selecting the Forgot Your Password link.

To move from old licenses to new licenses in Adobe Connect, view Mapping from Old to New Adobe Connect licenses.

When your trial expires, consider signing up for an annual subscription to continue using your meeting room without interruption here.

Adobe Connect offers both Individual and Team licensing plans tailored to different usage patterns and team sizes. View Adobe Connect online store for more information.