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Manage products on Admin Console

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Posledná aktualizácia dňa 8. 4. 2024 | Vzťahuje sa tiež na Creative Cloud for enterprise, Document Cloud for enterprise, Experience Cloud

Enterprise

Admin Console

Adobe Enterprise & Teams: Príručka pre administráciu
Plánovanie nasadenia
1. Základné pojmy
2. Príručky nasadenia
3. Nasadenie programu Creative Cloud na vzdelávacie účely
Nastavenie organizácie
1. Typy identity | Prehľad
2. Nastavenie identity | Prehľad
3. Nastavenie organizácie pomocou Enterprise ID
4. Nastavenie federácie a synchronizácie Azure AD
5. Nastavenie služby Google Federation a synchronizácia
6. Nastavenie služby Microsoft ADFS pre organizáciu
7. Nastavenie organizácie pre okresné portály a LMS
8. Nastavenie organizácie pre iných poskytovateľov identity
9. Časté otázky o jednotnom prihlásení a riešenie problémov
Správa nastavenia organizácie
Správa používateľov
Správa produktov a nárokov
1. Správa produktov a profilov produktov
2. Správa zdieľaných licencií zariadení
Začíname s konzolou Global Admin Console
Správa úložiska zdrojov
1. Úložisko
2. Migrácia zdrojov
3. Opätovné získanie zdrojov od používateľa
4. Migrácia študentských zdrojov | Iba oblasť vzdelávania
  1. Automatická migrácia študentských zdrojov
  2. Migrácia vašich zdrojov
Správa služieb
1. Adobe Stock
2. Vlastné písma
3. Adobe Asset Link
4. Adobe Acrobat Sign
5. Creative Cloud pre podniky – bezplatné členstvo
  1. Prehľad
Nasadenie aplikácií a aktualizácií
1. Prehľad
2. Vytvorenie balíkov
  1. Balenie aplikácií cez konzolu Admin Console
  2. Vytvorenie licenčných balíky pre menovaného používateľa
  3. Spravovať vopred vygenerované balíky
    1. Spravovať šablóny Adobe
    2. Spravovať balíčky pre jednu aplikáciu
  4. Správa balíkov
  5. Správa licencií zariadení
  6. Licencovanie sériových čísel
3. Prispôsobenie balíčkov
  1. Prispôsobenie počítačovej aplikácie Creative Cloud
  2. Zahrnutie rozšírení do balíka
4. Nasadenie balíkov
5. Správa aktualizácií
  1. Správa zmien pre podnikových a tímových zákazníkov Adobe
  2. Nasadenie aktualizácií
6. Nástroj na nastavenie servera Adobe Update (AUSST)
7. Adobe Remote Update Manager (RUM)
  1. Poznámky k vydaniu
  2. Použitie nástroja Adobe Remote Update Manager
8. Riešenie problémov
  1. Riešenie problémov s inštaláciou a odinštalovaním aplikácií Creative Cloud
  2. Dopytovanie klientskych počítačov, aby skontrolovali, či je balík nasadený
Správa tímových kont
Obnovenie
1. Členstvo v službe Teams: obnovenia
2. Spoločnosť s plánom VIP: Obnovenie licencií a dodržiavanie zmluvných podmienok
Správa zmlúv
Prehľady a protokoly
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Learn about the products that your organization has purchased as part of the enterprise or teams agreement with Adobe.

Get started with the products purchased by your organization, go to the Products page in the Adobe Admin Console.

Your organization (teams or enterprise) purchases products as part of an agreement with Adobe. You can use these products to assign Adobe apps and services to your users.

App or service-based products also specify the number of licenses purchased for that product. This indicates the numbers of users licensed to use the apps and services included in that product. Experience Cloud solutions specify the number of users of that product. This indicates the numbers of users licensed to use that solution.

Poznámka:

Administering your teams or VIP subscription? Learn how to buy and remove products and licenses.

Assign products to users

How you use the products purchased by your organization, depends on:

Type of agreement or licensing methods

Teams customers: Add teams users to the product plan to assign licenses to the users. Read details.
Named User Licensing (enterprise) customers: Create a product profile for this product and then add users to that product profile. Read details.
Shared User Licensing (education) customers: Create a shared device license profile for this product and then add users to that product profile. Read details.

Type of product

Assign Users: Products such as Creative Cloud All Apps, single app products such as Photoshop or XD, Acrobat, and Adobe Acrobat Sign have the option to assign users. For each license, you assign one user to that product. So, for the Creative Cloud All Apps product, if you assign a user to that product, that user is licensed to use every Adobe app or service available.

Assign Developers: Allow developers in your organization to integrate, extend, or create apps and experiences based on Adobe's products and technologies. Read details.

View license provisioning status

As a system, product, or product profile admin, you can check if a user has access to an assigned product. Users can lose access due to a number of reasons, including lack of licenses available, the trial has ended, late payment, or pending acceptance of the contract terms and conditions.

Navigate to the Products page in the Adobe Admin Console.
Select a product and go to the Users tab.

Select the Users tab view the license provisioning status.

View the License provisioning status to check if all users have access.

Status

Description

Completed

Provisioning for the product license is complete and the user should have access.

If the user still doesn't have access, refer to your product admin tool.

No access

The license isn't provisioned and the user does not have access.

If the status is "No access", check the following table for the possible reasons and steps to restore access:

Possible reason	Applies to	Next steps
The product license has expired	Adobe Value Incentive Plan (VIP), Teams Plan	Navigate to the Account page in the Admin Console to check the status of your plan. Learn how to add products and licenses.
Trial has ended	Product trials	Navigate to the Account page in the Admin Console to check the status of your plan. Learn how to add products and licenses.
There are not enough product licenses available	Adobe Value Incentive Plan (VIP), Teams Plan	Check the Products page in the Admin Console to check how many licenses are available and how many are used. Learn how to add products and licenses.
Overuse has been blocked	Organizations added to a Global Admin Console	Check if your organization is part of a Global Admin Console. Learn more about overuse and how to allocate more licenses using the Global Admin Console.
Late payment	Adobe Value Incentive Plan (VIP), Teams Plan	For Teams Plan, navigate to Account > Billing History in the Adobe Admin Console to check your payment status. Learn more. For VIP, connect with your reseller to satisfy your purchase order.
Terms and Conditions pending acceptance	Adobe Value Incentive Plan (VIP)	Ensure that a system administrator from your organization has accepted the latest contract terms. Learn more.
Transaction still in progress	Newly purchased or assigned licenses	Check status at a later time.
Incompatible identity type	Enterprise products	An administrator must change the user's ID type from Adobe ID to either Enterprise or Federated ID so the user can access an enterprise product.

Assign Product admins to a product

Applies to:

Admin role:

Named User Licensing for enterprises, Shared Device Licensing for education

System admin

As a system admin (especially in large organizations), we recommend that you delegate the task of managing products to a specialized role known as Product admin. A Product admin manages the products that the admin is assigned to.

Go to Admin Console Products section.
Click the Product to assign one or more Product admins.
Go to the Admins tab and click Add Admin.
Enter the name or email address of the user.

You can search for existing users or add a user by specifying a valid email address, and filling the information on the screen.

Poznámka:

You can add up to ten admins here. To add more, repeat the above steps after saving the changes.
Click Save.

Poznámka:

For all your Adobe apps & services to function correctly, there is a set of URLs/domains that must be allowed on ports 80 and 443. Learn more.

The admins that you assigned to the Product will receive an email invite indicating the Product for which they've been given administrative rights.

Remove users and user groups from a product

While managing a product in the Admin Console, navigate to Users.
Select the check boxes to the left of the user names and click Remove Users.
In the confirmation dialog box, click Remove Users.

Export product list

Applies to: Admin role:	Enterprise Product admin
Applies to: Admin role	Teams System admin

You can export the list of products purchased and assigned. The procurement department in your organization can use this list - for billing and accounting purposes.

Go to Admin Console Products section.
Click the Export to CSV in the upper-right corner of the page.
Choose a folder location and click OK.

The CSV file that you download contains the list of products in your organization:

Nickname: Of the Product Profile
Product: Of the product to which a profile belongs
License Quota: Number of users assigned to a profile. See Define and manage quotas.
Assigned: Number of licenses of each product assigned / consumed for the product profile.
Admins: Administrators for a profile

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