The Adobe Admin Console provides a central location for managing your Adobe entitlements across your entire organization.

Sign in

As an administrator, you can access the Admin Console to administer and manage user accounts. Up to five primary admin accounts can be created during on-boarding. Adobe sends an email invitation to the specified email address. Admins must accept the invitation by clicking the Accept Invitation link in the email, before they can log in.

Once accepted, an administrator can add additional administrators, or promote existing users to an admin role.

  1. Open a browser and visit https://adminconsole.adobe.com.

  2. As a primary administrator, you will need to enter your Adobe ID and password, and click Sign In.

    If you have been invited as an additional administrator to the Admin Console, you will need to use the login credentials that have been provided to you.

    Poznámka:

    Even though any user can be given admin privileges, Adobe recommends that all Admins continue to use Adobe IDs. Adobe IDs are required for access to Adobe Licensing Website and Support options in the Admin Console.

  3. If you're an Administrator for multiple organizations, select an organization.

    An admin can belong to multiple organizations. For example, if a company has several subsidiaries, each of which has a separate license agreement, or a separate organization under the license agreement, the same Admin may be assigned to all.

Overview page

The Overview is designed to efficiently display a wealth of information. To achieve this the Overview makes use of cards.

Enterprise Term License Agreement (ETLA)

The Overview page shows you a summary of the licenses purchased with your ETLA. The Overview page also displays the amount of storage available with each plan.

For example, the ETLA has the following licenses as shown on the screen:

  • Plans for Creative Cloud apps and services. Click the folder icon next to the Creative Cloud plan to see storage details with each plan.
  • If your organization has purchased two or more entitlement plans of the same type, each with different storage configuration, a number will be displayed next to the plan. Clicking the number will display the storage details for each plan of this type.
  • Different numbers of Single App licenses for individual Adobe products. Click the folder icon next to the Creative Cloud plan to see storage details with each plan.
  • Available sync locations for Creative Cloud for enterprise with managed services plan.
  • Document Cloud for enterprise plans
  • Marketing Cloud for enterprise plans
  • Adobe Stock for enterprise plans

The Adobe Sign section displays the details of Adobe Sign. Click Manage Adobe Sign.

The Configuration section displays a link to access you current Identity settings.

Overview page

Value Incentive Plan (VIP)

The Overview page shows you a summary of the licenses purchased with your VIP. The Overview page also displays the amount of storage available with each plan.

For example, the VIP has the following licenses as shown on the screen:

  • Plans for Creative Cloud apps and services. Click the folder icon next to the Creative Cloud plan to see storage details with each plan.
  • Overall License Status displays the number of product licenses purchased with your VIP versus the number of distributed licenses.
  • Available sync locations for Creative Cloud for enterprise with managed services plan.
  • Document Cloud for enterprise plans
  • Adobe Stock for enterprise plans
  • The Adobe Sign section displays the details of Adobe Sign. Click Manage Adobe Sign.
  • The Configuration section displays a link to access you current Identity settings.

Notifications

Admin Console supports displaying notifications from Adobe with important information related to your organization, such as new features and entitlements, planned maintenance and other information. Up to three of the most recent unread notifications are displayed in the Overview page. Older notifications and notifications that have been dismissed can be viewed from in the Notification side bar for easy access.

To access the Notification sidebar, click the bell icon in the upper right corner. The number, if present, indicates the number of unread notifications in your account. Notification sidebar displays all your notifications in the order they were received with the most recent one at the top. By scrolling down the sidebar, you can read and manage notifications sent in the past.

Identity

Adobe uses an underlying identity management system to authenticate and authorize users. If you're using named licensing or are planning to provide access to services, using identities is a requirement. Adobe supports three identity or account types; they use an email address as the user name.

Product profiles and users

Adobe has given enterprise customers access to the new Administrative Roles feature. Instead of requiring administrators to manage via groups, Administrative Roles leverage the concept of product profiles, marking a shift from how Adobe products and services are managed using the Adobe Admin Console. Administrators can directly grant users access to products instead of granting access through groups. For more information, see these resources:

Deployment

The Packages page in the Admin Console provides the following functionality that you can use when you plan to deploy Creative Cloud and Document Cloud applications to the end users in your Enterprise:

  • Download pre-configured packages by using Adobe Templates.
  • Create completely customized packages with the configuration and applications you want your end users to have.
  • Enable email notifications, so you get notified when new product versions become available.
  • View previous packages you or other administrators in your organization have created. Also, view details of a specific package and track available updates for the apps in the package.
  • Download the IT tools like Remote Update Manager and Adobe Update Server Setup Tool.
  • Download the Extension Manager command line tool to install extensions and plug-ins from the ZXP file container format.

As the administrator of the Adobe enterprise organization, you can make Creative Cloud and Document Cloud applications in two ways: Self-service packages and Managed packages. To create packages for products such as Adobe Captivate and Presenter that are not part of either the Creative Cloud or Document Cloud, you will need to customize the available Adobe Templates.

Packages page

For more information, see Packaging apps via the Admin Console.

Support

To access the Support options, navigate to Support in the Admin Console. The Support Overview page opens. On this page, you can do the following:

  • Manage your support cases
  • Create cases
  • Schedule Expert Sessions
  • Links to documentation and forums
  • Contact Adobe Support

The page also displays three of the last modified open cases and expert sessions.

You can call Adobe Support, using the contact number given on the upper-right corner of the page. If the country mentioned below the phone number does not match yours, click Other Regions for more contact numbers. To learn about our support terms and processes, see Enterprise Support Terms.

For more information, see Support and Expert Services.

Poznámka:

Administrators must sign in with their Adobe IDs to access the Support cases and Expert Session options.

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