Manage device licenses
- Adobe Enterprise & Teams: Administration guide
- Plan your deployment
- Basic concepts
- Deployment Guides
- Deploy Creative Cloud for education
- Set up your organization
- Identity types | Overview
- Set up identity | Overview
- Set up organization with Enterprise ID
- Setup Azure AD federation and sync
- Set up Google Federation and sync
- Set up organization with Microsoft ADFS
- Set up organization for District Portals and LMS
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- SSO common questions and troubleshooting
- Manage your organization setup
- Manage products and entitlements
- Manage users
- Administrative roles
- User management techniques
- Change user's identity type
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- Manage directory users
- Manage developers
- Migrate existing users to the Adobe Admin Console
- Migrate user management to the Adobe Admin Console
- Manage products and product profiles
- Manage products
- Manage product profiles for enterprise users
- Manage automatic assignment rules
- Review product requests
- Manage self-service policies
- Manage app integrations
- Manage product permissions in the Admin Console
- Enable/disable services for a product profile
- Single App | Creative Cloud for enterprise
- Optional services
- Manage Shared Device licenses
- Manage users
- Manage storage and assets
- Asset migration
- Reclaim assets from a user
- Student asset migration | EDU only
- Manage services
- Adobe Stock
- Custom fonts
- Adobe Asset Link
- Adobe Acrobat Sign
- Creative Cloud for enterprise - free membership
- Deploy apps and updates
- Create packages
- Customize packages
- Deploy Packages
- Manage updates
- Adobe Update Server Setup Tool (AUSST)
- Adobe Remote Update Manager (RUM)
- Create packages using Creative Cloud Packager (CC 2018 or earlier apps)
- About Creative Cloud Packager
- Creative Cloud Packager release notes
- Application packaging
- Create packages using Creative Cloud Packager
- Create named license packages
- Create packages with device licenses
- Create a license package
- Create packages with serial number licenses
- Packager automation
- Package non-Creative Cloud products
- Edit and save configurations
- Set locale at system level
- Manage your account
- Manage your Teams account
- Assign licenses to a Teams user
- Add products and licenses
- Automated expiration stages for ETLA contracts
- Switching contract types within an existing Adobe Admin Console
- Purchase Request compliance
- Value Incentive Plan (VIP) in China
- VIP Select help
- Reports & logs
- Get help
Creative Cloud Packager is no longer in development and no updates will be provided. Also, Creative Cloud Packager cannot be used to create packages that include CC 2019 apps or later. Learn More.
For more on Shared Device Licensing, see the deployment guide.
Purchase Creative Cloud for education device licenses
Device licenses allow institutions enrolled in the Value Incentive Plan (VIP) to license software to a specific computer. Also, users never have to sign in or enter a serial number to access apps. Institutions can purchase Creative Cloud for education device licenses by joining VIP via an Adobe Authorized Education Reseller or through Adobe Business Direct.
Sign in to the Admin Console
To open the Admin console, where you can manage your licenses, click Manage Team.
After purchasing Creative Cloud for education device licenses, the VIP Administrator accesses the Admin Console to manage device licenses and download Creative Cloud Packager.
Manage device licenses
To view device licenses, navigate to Products in the Admin Console.
Package and deploy device licenses
Creative Cloud Packager allows the Admin to create installation packages for deployment. After creating an installation package, the Admin installs the package of products to computers in classrooms or labs using an enterprise deployment tool such as Microsoft System Center Configuration Manager (SCCM), Apple Remote Desktop, or JAMF Pro. For more information, see Deploying Adobe packages with ARD and Deploying Adobe packages with SCCM. To learn more about packaging and deploying device licenses, see Create packages with device licenses.
Download Creative Cloud Packager
Activate a license on a device
Admins cannot assign a license to a device directly from the Admin Console. Device licenses are activated based on a first launch, first license principle. When the first app (for example, Photoshop or Dreamweaver) is launched on the device, a license file is created and activated on the device. This process continues until all purchased licenses are used.
Devices must connect to Adobe servers for initial activation, and then at least once every 30 days until the end of the subscription term.
Once a license is activated on a device, the device name appears in the Admin Console. To view the list of activated devices, do the following:
In the Admin Console, navigate to Products.
A list of all the licenses purchased, that is Product licenses and Device licenses, is displayed.
Click the Device License you want to view the active devices for.
The All Devices tab shows the list of the activated devices.
To view the deactivated devices, click Deactivated Devices.
Deactivate a device license
After deactivating a license from a device, it can be activated on another device. When the next unlicensed device launches an app from that deployment pool, the available license is used.
When the Admin deactivates a license from a device, an entry appears in the Deactivated Devices list displaying the product, device name, and license deactivation date. If there are no deactivated devices, this list is blank.
To view the list, navigate to Products from the Admin Console, and click Deactivated Devices.
The Deactivated Devices list is a historical list. So, the same device can appear more than once if it was deactivated, reactivated, and then deactivated again.
Reactivate a license
To reactivate a previously deactivated device, the Admin has two options.
Redeploy the license by following Package and deploy device licenses above (make sure that the latest version of Creative Cloud Packager is installed). Use this process if:
A. Creative Cloud for education was removed or uninstalled from the device.
B. The Admin wants to install a different set of apps than what is on the device.
C. The product hasn’t been updated in some time.
Create a license file. This option is ideal for replacing a currently installed product with a new license file of the same product. For example, if Creative Cloud All Apps was installed and used on the device before license deactivation, create a new Creative Cloud All Apps license file for the device. This process eliminates the need to fully redeploy to the device.
If you are unable to activate device licenses on your device, see Reactivation of Archived machines in Device licensing.
Once the license is redeployed, launch the app on the device to activate the license. Once a license is activated, the device and its status are visible in the product deployment pool of the Admin Console.
If the number of devices with active licenses exceeds the purchased license quantity, a warning message appears under All Devices with a Payment Needed status and the number of days to the expiration date. Admins have 60 days from license activation to convert temporary licenses to purchased licenses by placing an order with your Adobe representative.
The Admin can also deactivate any temporary licenses by following Deactivate a device license above. If the Admin does not purchase more licenses, and does not even deactivate the temporary licenses by the expiration date, users cannot access any associated apps.
Purchase additional licenses
Search for a device
Navigate to Products, and click a device license.
Under All Devices, enter the device name in the search box. The search string must be at least three characters.
The matching results are displayed.
A system admin is the super user for the organization, who is allowed to perform all administrative tasks in the Admin Console. Also, the system admin has permissions to add or remove administrators from the System Administrator role, while still retaining overall control. To learn how, see Administrative roles.
Value Incentive Plans (VIP) only have the System Administrator role.