User Guide Cancel

Transaction limitations

Adobe Acrobat Sign for Government has the following transaction limitations in the default configuration:

File size/Upload: Acrobat Sign limits the size of each file uploaded to 10MB.

If you attempt to upload a document outside this bound, you get an error under the file that says "Upload limit exceeded."

Pages/Transaction: The whole transaction (all files merged) has a total page limit of 500 pages.

If you attempt to send a document larger than your account set limit, you get the error "Acrobat Sign was unable to create your agreement because the document(s) exceeded your page limit."

Signers/Electronic transaction: The maximum number of people that can be configured on one transaction is 25.

These limitations are the default values when that account is created and are defined to accommodate normal volume for enterprise accounts without crossing the rate throttling thresholds. Rate throttling information can be found on the Transaction limits page.

Work with your professional services contact if you need to adjust these values.

Get help faster and easier

New user?