Admin Console overview

Each tab on the Admin Console enables you to perform various tasks. Select the titles below to know more.

If you are unable to sign in to the Admin Console, see Solve Adobe account sign-in issues.

Overview

The Overview efficiently displays a wealth of information about product licenses. It shows the status of licenses in your plan—the number of licenses assigned out of the total available ones. There are also some quick links available to add users and admins.

Select your organization

If you have a complex organizational structure that has many Admin Consoles or if you want to break up your main Admin Console into multiple consoles, you can adopt the Global Admin Console. For example, multinational corporations, education consortiums, large school districts, and large government agencies. The Global Admin Console nests existing Admin Consoles into a hierarchical structure, like an organization chart, to provide transparency across a distributed enterprise.

Products

Users

The Users page in the Admin Console lets you create, search, update, and remove user accounts. These user accounts entitle the end users in your organization to Adobe products and services. You can also use the bulk edit workflows to add users or modify user details and license assignments. For more information, see:

• Manage users 
• Manage user groups

Account

The Account page in the Admin Console shows the details of all the contracts and agreements associated with your organization. It also displays the anniversary or end date of the contract with an indicator for expiring contracts.

If you are an Adobe teams customer, navigate to Account > Account in the Admin Console to easily manage your invoices, edit your payment details or billing address. You can renew your licenses purchased through Teams membership. You can also perform the following tasks:

• View details of products and licenses in the current plan
• View renewal period
  
• Add products
  
• Edit payment details 
• Change the contract owner
• View upcoming bill details
• View, print, and download your invoices

For more information, see Manage your Teams account.

Insights

Audit Log

Audit log helps ensuring continued compliance, safeguarding against any inappropriate system access, and auditing suspicious behavior within your organization.

As a system administrator, you have full visibility of the changes made in the Admin Console. You can search the audit log based on the type of actions, when they occurred, and who made them. Then, view and download these reports for further analysis. Learn more.

Assignment Reports

Using the License assignment reports, you can track your organization's license assignment data and plan your users' license deployments. License assignment data only supports named user licenses for Creative Cloud and Document Cloud products purchased under the Enterprise Term License Agreement. Learn more.

Storage

The Storage page in the Admin Console gives you full control and visibility of storage across your Creative Cloud applications. The storage quotas are flexible for end users up to the amount of storage purchased by the organization.

You can also view how much quota is used by individual users and the overall quota consumed by all the users. Learn more.

Packages

The Packages page in the Admin Console provides the following functionality. Use them when you plan to deploy desktop applications to end users in your organization.

• Download pre-configured packages by using Adobe Templates.
• Create customized Named User Licensing or Shared Device Licensing (for educational institutions) packagers with the configuration and applications you want your end users to have.
• Enable email notifications, so you get notified when new product versions become available.
• View previous packages you or other administrators in your organization have created. Also, view details of a specific package and track available updates for the apps in the package.
• Download the IT tools like Remote Update Manager and Adobe Update Server Setup Tool.
• Download the Adobe Extension Manager command-line tool to install extensions and plug-ins from the ZXP file container format.

For more information, see Packaging apps via the Admin Console.

Settings

Storage administrators can access only the asset settings and content logs. System administrators can view or modify the following settings depending on their plan:

Support

To contact Adobe Customer Care, navigate to the Support page in the Admin Console which allows to do the following:

• Manage your support cases (Enterprise only)
• Create cases (Enterprise only)
• Connect with Adobe Customer Care representatives  
• Schedule Expert Sessions
• Browse popular Help Topics and forums

To learn more about Support options, see Support and Expert Sessions.

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