Contact your Adobe Sales contact and ask to enable HIPAA readiness for Analyzer in Acrobat.
Last updated on
Sep 29, 2026
Request HIPAA readiness before your organization uses Analyzer in Acrobat to process protected health information (PHI).
An applicable Business Associate Agreement (BAA) with Adobe must be in place, and Adobe must enable HIPAA readiness for your organization before you process PHI in Analyzer.
Request HIPAA readiness
In your request:
- Ask Adobe to enable HIPAA readiness for Analyzer in Acrobat.
- Provide your Account ID.
- State that your organization intends to process PHI using Analyzer.
If Adobe determines that an applicable BAA is needed, Adobe will provide the agreement for your organization to complete.
Note
If your organization already has a BAA with Adobe, Adobe determines whether the existing agreement applies to your use of Analyzer. You don't need to make that determination before submitting your request.
What Adobe does next
After receiving your request, Adobe:
- Determines whether an applicable BAA is already in place for your organization.
- Provides a BAA for your organization to complete if one is required.
- Confirms that the applicable BAA has been executed.
- Enables HIPAA readiness for Analyzer.
- Notifies your organization when enablement is complete.
You don't need to configure any HIPAA enablement settings in Analyzer.
Confirm that HIPAA readiness is enabled
Product administrators can view the HIPAA readiness status in Settings > General Settings.
The Linked HIPAA Business Associate Agreement setting is read-only. Adobe updates it as part of the HIPAA enablement process. You can't select or clear it yourself.
Before HIPAA readiness is enabled:
After HIPAA readiness is enabled:
A selected status indicates that Adobe has linked your Analyzer organization to an applicable executed BAA and enabled HIPAA readiness. Your organization may then process PHI in Analyzer in accordance with its BAA with Adobe and applicable HIPAA requirements.
For more information about the setting and its states, see View HIPAA readiness status in Analyzer in Acrobat.
Things to know
- Linked HIPAA Business Associate Agreement is a status indicator, not a setting you can configure.
- An executed BAA alone doesn't enable HIPAA readiness. Adobe must also complete enablement for Analyzer.
- Don't process PHI in Analyzer until Adobe confirms that HIPAA readiness is enabled.
- Your organization remains responsible for using Analyzer in accordance with its BAA and applicable HIPAA requirements.
Frequently asked questions
- Is Acrobat Studio for enterprise HIPAA Ready?
Knowledge Base in Acrobat and Analyzer in Acrobat are HIPAA Ready. The designation applies specifically to these experiences and doesn't extend to other Acrobat Studio for enterprise experiences.
- Can we use PHI with Knowledge Base and Analyzer?
Eligible customers can use Knowledge Base and Analyzer for applicable workflows involving protected health information (PHI) after the required Business Associate Agreement (BAA) and product enablement steps are complete.
- Is HIPAA readiness automatically enabled when we purchase or access the product?
No. Product access alone doesn't enable HIPAA-ready processing. Your organization must have the required BAA in place and complete the applicable product enablement process before processing PHI.
- Do I need a BAA?
Yes. The required BAA must be in place before your organization processes PHI with Knowledge Base or Analyzer.
- What happens after the BAA is signed?
Adobe coordinates the applicable product enablement. After Adobe enables HIPAA readiness, your organization receives confirmation and can begin processing PHI subject to the applicable requirements and terms.
Product administrators can also verify the corresponding HIPAA readiness state in the product settings.
- Does HIPAA readiness apply to all Acrobat Studio for enterprise experiences?
No. The HIPAA-ready designation currently applies specifically to Knowledge Base and Analyzer. Other Acrobat Studio for enterprise experiences aren't included in the designation.
- Why isn't all of Acrobat Studio for enterprise HIPAA Ready?
Adobe applies its HIPAA-ready designation to the specific products and experiences that meet the applicable requirements. Currently, that designation includes Knowledge Base and Analyzer.
- What about PDF Spaces?
For Knowledge Base, the HIPAA-ready configuration requires PDF Spaces integration to be disabled. After Adobe enables HIPAA readiness, PDF Spaces access to Knowledge Base collections remains blocked, and organization administrators can't re-enable the integration.
- When will other Acrobat Studio for enterprise experiences be HIPAA Ready?
Adobe doesn't have additional timing to share for other Acrobat Studio for enterprise experiences at this time.
- Who is eligible?
Current enablement guidance applies to U.S. healthcare Covered Entities under HIPAA. Contact your Adobe account team for questions about eligibility or contracting.
Request HIPAA readiness before your organization uses Analyzer in Acrobat to process protected health information (PHI).
An applicable Business Associate Agreement (BAA) with Adobe must be in place, and Adobe must enable HIPAA readiness for your organization before you process PHI in Analyzer.
Request HIPAA readiness
Contact your Adobe Sales contact and ask to enable HIPAA readiness for Analyzer in Acrobat.
In your request:
- Ask Adobe to enable HIPAA readiness for Analyzer in Acrobat.
- Provide your Account ID.
- State that your organization intends to process PHI using Analyzer.
If Adobe determines that an applicable BAA is needed, Adobe will provide the agreement for your organization to complete.
Note
If your organization already has a BAA with Adobe, Adobe determines whether the existing agreement applies to your use of Analyzer. You don't need to make that determination before submitting your request.
What Adobe does next
After receiving your request, Adobe:
- Determines whether an applicable BAA is already in place for your organization.
- Provides a BAA for your organization to complete if one is required.
- Confirms that the applicable BAA has been executed.
- Enables HIPAA readiness for Analyzer.
- Notifies your organization when enablement is complete.
You don't need to configure any HIPAA enablement settings in Analyzer.
Confirm that HIPAA readiness is enabled
Product administrators can view the HIPAA readiness status in Settings > General Settings.
The Linked HIPAA Business Associate Agreement setting is read-only. Adobe updates it as part of the HIPAA enablement process. You can't select or clear it yourself.
Before HIPAA readiness is enabled:
After HIPAA readiness is enabled:
A selected status indicates that Adobe has linked your Analyzer organization to an applicable executed BAA and enabled HIPAA readiness. Your organization may then process PHI in Analyzer in accordance with its BAA with Adobe and applicable HIPAA requirements.
For more information about the setting and its states, see View HIPAA readiness status in Analyzer in Acrobat.
Things to know
- Linked HIPAA Business Associate Agreement is a status indicator, not a setting you can configure.
- An executed BAA alone doesn't enable HIPAA readiness. Adobe must also complete enablement for Analyzer.
- Don't process PHI in Analyzer until Adobe confirms that HIPAA readiness is enabled.
- Your organization remains responsible for using Analyzer in accordance with its BAA and applicable HIPAA requirements.
Frequently asked questions
- Is Acrobat Studio for enterprise HIPAA Ready?
Knowledge Base in Acrobat and Analyzer in Acrobat are HIPAA Ready. The designation applies specifically to these experiences and doesn't extend to other Acrobat Studio for enterprise experiences.
- Can we use PHI with Knowledge Base and Analyzer?
Eligible customers can use Knowledge Base and Analyzer for applicable workflows involving protected health information (PHI) after the required Business Associate Agreement (BAA) and product enablement steps are complete.
- Is HIPAA readiness automatically enabled when we purchase or access the product?
No. Product access alone doesn't enable HIPAA-ready processing. Your organization must have the required BAA in place and complete the applicable product enablement process before processing PHI.
- Do I need a BAA?
Yes. The required BAA must be in place before your organization processes PHI with Knowledge Base or Analyzer.
- What happens after the BAA is signed?
Adobe coordinates the applicable product enablement. After Adobe enables HIPAA readiness, your organization receives confirmation and can begin processing PHI subject to the applicable requirements and terms.
Product administrators can also verify the corresponding HIPAA readiness state in the product settings.
- Does HIPAA readiness apply to all Acrobat Studio for enterprise experiences?
No. The HIPAA-ready designation currently applies specifically to Knowledge Base and Analyzer. Other Acrobat Studio for enterprise experiences aren't included in the designation.
- Why isn't all of Acrobat Studio for enterprise HIPAA Ready?
Adobe applies its HIPAA-ready designation to the specific products and experiences that meet the applicable requirements. Currently, that designation includes Knowledge Base and Analyzer.
- What about PDF Spaces?
For Knowledge Base, the HIPAA-ready configuration requires PDF Spaces integration to be disabled. After Adobe enables HIPAA readiness, PDF Spaces access to Knowledge Base collections remains blocked, and organization administrators can't re-enable the integration.
- When will other Acrobat Studio for enterprise experiences be HIPAA Ready?
Adobe doesn't have additional timing to share for other Acrobat Studio for enterprise experiences at this time.
- Who is eligible?
Current enablement guidance applies to U.S. healthcare Covered Entities under HIPAA. Contact your Adobe account team for questions about eligibility or contracting.
