Follow this step-by-step guide to resolve the "Missing msvcp110.dll file" error that might occur when you open an Adobe Creative Cloud app.

Issue: "Missing msvcp110.dll file" error appears when you try to launch an Adobe application.

Launching 64-bit versions of some Adobe products, such as Photoshop and Bridge, prompts you that msvcp110.dll file is missing. This error appears after you've updated the Creative Cloud desktop app to version 1.5 (released on 3/19/2014).

This problem is caused because the VC redistributable files are not installed properly.

Solution 1: Upgrade to the latest version of the Creative Cloud desktop app.

Upgrade to the latest version of the Creative Cloud desktop app.

You are prompted to update when you relaunch the Creative Cloud app for desktop. If you do not relaunch the app, you get an update notification in 24 hours. Click Update to download and install the latest version, and then relaunch the app.

For more information, see Use the Creative Cloud desktop app to manage your apps and services.

Solution 2: Reinstall the files by running the vcredist_x64.exe files.

Reinstall the files by running the vcredist_x64.exe  files from the following locations. Use Windows Explorer to navigate to the following locations on your computer.

Run the vcredist_x64.exe at the following locations resolve this issue:

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\customhook\vcredist_x64.exe

\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncV1\customhook\vcredist_x64.exe