Document Cloud apps
Last updated on
Apr 12, 2024
Adobe Document Cloud storage is being migrated to Adobe cloud storage, which is also the storage for Adobe Creative Cloud.
Infrastructure changes and optimizations in Adobe cloud storage streamline file storage and increase the efficiency of file operations to unlock new value in Acrobat. It includes advanced collaboration workflows, support for deep integrations with third-party collaborative apps, and enterprise-wide adoption of PDF services.
Benefits of Adobe cloud storage
Efficient storage
Enhances storage efficiency and file-handling capabilities.
Easy sharing
Facilitates smooth collaboration between users on shared documents and creative assets.
Better performance
Reduces latency in cloud-based operations and workflows involving documents and creative assets.
Scalable infrastructure
Provides better controls and a regional data center, which accelerates enterprise adoption.
Unified view
Presents a consistent user experience on shared assets for both Adobe Creative Cloud and Acrobat users.
Global presence
The Adobe cloud storage is available across multiple geos and a wide range of devices.
Note:
Attention Free Account Users on Adobe Cloud Storage!
Only free users who actively use the free Adobe plans are eligible for all free benefits, including Adobe cloud storage. If you fail to meet this requirement, your content may be deleted. For further information, refer to the Adobe cloud storage retention policy for inactive free accounts.
What's changing?
After migrating to Adobe cloud storage, Acrobat users with Acrobat and Adobe Creative Cloud assets will see supported Creative Cloud files in the shared cloud storage. Similarly, Adobe Creative Cloud users can see Acrobat files under Cloud docs within Adobe Creative Cloud desktop and the Adobe Creative Cloud website. However, user experience around file access workflows for Recents, Favorites, and Reopen on the last closed page remains the same.
Keyword search based on metadata, shared links, files (Shared By Me, Shared With Me), and full-text search capabilities remain unaffected by the change.
Storage limits also remain the same for all types of users — free or paid users.
Note:
Only free users who actively use free Adobe plans are entitled to free storage. All free Adobe plans, the associated benefits, and user limits are subject to change at any time.
Network endpoint updates (for enterprise admins)
To use the Document Cloud services on the Adobe cloud storage, ensure that you allow the following endpoints in your network firewall policy:
- https://send-asr.acrobat.com
- https://adobesearch.adobe.io
- https://adobesearch-sec-uss.adobe.io
- https://uss-content-search.adobe.io
- https://dc-api-v2.adobe.io
- https://cloud-asr.acrobat.com
- https://files-asr.acrobat.com
- https://createpdf-asr.acrobat.com
- https://fillsign-asr.acrobat.com
- https://upload2-asr.files.acrobat.com
- https://files-download2-asr.acrocomcontent.com
- https://dc-api.adobecontent.io
- https://dc-api-v2.adobecontent.io
For more information about endpoints, see Blocking HTTPS endpoints.
Frequently asked questions
Yes, all your assets will migrate automatically to the unified Adobe cloud storage. The migration won't cause any data loss. Also, no action is required on your end.
No. Your storage allocation remains the same, consistent with your product entitlements.
New users are already supported on Adobe cloud storage. The migration impacts existing users only.
The migration impacts users in all geographic locations.
|
|
Compliant version (release month) |
|---|---|
|
Acrobat desktop |
January 2023 |
|
Acrobat Android™ |
January 2023 |
|
Acrobat iOS |
January 2023 |
|
Scan Android™ |
January 2023 |
|
Scan iOS |
January 2023 |
|
Adobe Fill & Sign Android™ |
February 2023 |
|
Adobe Fill & Sign iOS |
February 2023 |
Adobe cloud storage is hosted on Amazon Web Services (AWS) through continuously active data centers at the following geographic locations.
|
Shard |
Cloud |
Geo |
Location |
|---|---|---|---|
|
EU |
AWS |
EMEA |
Dublin, Ireland |
|
JP |
AWS |
Japan |
Tokyo, Japan |
|
NA |
AWS |
North America |
Virginia, US |
For more information, see Adobe cloud storage data centers.
If you have further questions, contact Adobe Customer Care for answers.
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Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online