In the Admin Console, navigate to Support and click Start Chat.
Last updated on
Aug 3, 2026
Learn how to use Adobe Admin Console to contact Adobe Customer Care and manage your support cases.
Sign in to the Admin Console and navigate to Support. To resolve or discuss a case, you can call Adobe Customer Care using the contact number given on the upper-right corner of the page. If the country mentioned below the phone number does not match yours, click Other Regions for more contact numbers.
Chat with Adobe Customer Care
To help resolve or troubleshoot your issues, the Adobe Admin Console allows you to chat with Adobe Customer Care. To allow quicker routing and resolution of the issue, ensure that you select the most appropriate topic from the ones displayed in the live-chat window.
After the chat ends, your request and conversation are saved as a case that you can view, track, and manage later.
A live chat window appears with a set of pre-defined chat topics. Select any one from these topics.
To connect with our representatives and resolve your query, type your message in the chat window.
View and track support cases
To review your closed and open cases, ask questions or provide information on existing cases, navigate to Support > Support Cases > Manage Support Cases in the Admin Console.
