Manage team members

Last updated on Aug 3, 2026

Learn how to view, and add, and edit team members who can access customer accounts in the Reseller Console.

Reseller team members having admin access to the Adobe Reseller Console can manage customer accounts, view organization details, and handle license administration. System admins have the highest level of access and can assign other admin roles.

View your Reseller team members

To view the status of the individual team members on this page, sign in to the Reseller Console dashboard and select the Reseller Team icon.

  • Active member status: These members have accepted the invitation to join and can now manage customers.
  • Pending member status: These members haven't accepted the invitation to join the reseller team.

Add a reseller team member

On the Reseller Team page, select Add Reseller

Enter the email addresses of the team members you want to add in the Add Team Members dialog box.

Select Send Invitation.

Add New team members, who receive an email invitation and gain access once they accept.

Remove a reseller team member

On the Reseller Team page, select Remove next to the team member.

Select Remove in the confirmation window.

Change a Managed by contact

Only the primary admin of the reseller organization can change the Managed by Contact.

Navigate to the Customers page on the Reseller Console.

Select the customer for whom you want to change the details.

Select the customer's organization name to view complete customer details.

Under Customer Details, select [Change] next to Managed by.

Search for the reseller team member by email address, who you want to manage the selected organization, and then Select the members.
This will change the details in the Managed by section.