Last updated on
Aug 3, 2026
Use this guide to review key renewal dates, notification schedules, and renewal information for your VIP Teams subscription.
The Renewal Summary helps partners and inside sales associates select the appropriate product SKUs for renewing VIP members. The summary of VIPs eligible for renewal licenses will populate 60 days before the renewal window or 90 days prior to the anniversary date.
VIP Admins are alerted through a banner display in the Admin Console and email alerts. They receive the renewal alerts at the following milestones, listed to track renewal status.
- Time to renew email 30 days prior to the Anniversary Date.
- Renewal past due email on the Anniversary Date.
- If no purchases are processed, the customer will be notified before access to their software is removed.
Note
Processed renewal orders will populate under the Renewal History section of the VIP Details.
