Sign in to the Admin Console.
Learn how to nominate another admin, identify the current owner, or request the role yourself.
The contract owner is the single administrator who manages payment-related updates for your Creative Cloud for teams account. By default, this role belongs to the admin who originally purchased the subscription. Only one contract owner can exist at a time, and they control billing details, payment methods, and renewal settings. You might need to change the contract owner when the current owner leaves your organization, changes roles, or when you need to identify who holds this responsibility.
Transfer contract owner role to another admin
Select the Account tab.
Select the Edit icon next to Contract owner. If you have multiple contracts, first select a contract name to view its details.
If you can't see the Edit icon:
You're not the contract owner. Learn how you can become the contract owner.
Can see the Edit icon for the Payment method, but not the Contract owner? You're the only team admin. Consider adding more admins.
To nominate the contract owner, select a user in the Change Contract Owner window.
The nominated user must have the same country settings as yours.
If the intended user isn't on the list, select Cancel, and add that user as a system administrator first. Then, try changing the contract owner again.
Select Save.
To become the contract owner, the nominee must accept the invitation. Then, accept the terms and conditions and add the payment details for the account.
When the nominee accepts the invitation, you're removed from the contract owner role and can no longer access the billing or payment details.
Revoke invitation
You can revoke the invitation to become a contract owner until the nominee accepts the invite.
Identify the contract owner
You can easily find the contract owner of your organization and contact them to help accomplish an account management task.
Sign in to the Admin Console.
Select the Account tab.
The Account details section lists the contract owner's name and displays an Edit icon if you are the contract owner.
Sign in to the Admin Console.
Select the Support tab.
Contact Adobe Customer Care and request a change in ownership.
Send an email to Customer Care formally requesting the ownership change.
Watch for a confirmation email from Customer Care sent to the current contract owner.
If you're designated as the new contract owner, sign in to the Admin Console and add payment details.
Customer Care designates you as the contract owner only if the current owner's email no longer exists, they don't respond within two days, or the account has payment issues.
If the contract owner invites you
Open the email invitation and accept it to become the contract owner.
A sign-in screen displays.
Sign in, read the terms and conditions and accept.
Add your payment information.
Add your payment information.
If payment details aren't available, you can later navigate to the Account tab on the Admin Console and edit the Payment method. Learn more.
If you missed a payment or your payment failed, see how to fix payment issues.
Select Save.