Sign in to the Admin Console and select Account > Billing history.
Learn how to access past bills from the Admin Console and distribute them as PDF attachments.
This procedure retrieves invoices from your billing history in the Adobe Admin Console. You must be the contract owner and have purchased your Creative Cloud for Teams plan directly from Adobe.com. For plans purchased through a reseller, contact the reseller for invoices and billing information.
Access and manage your invoices
To download invoices, select the invoices you want and select Download invoices. The selected invoices are downloaded as a PDF. Learn how you can print your invoice.
To email invoices, select the invoices you want and select Email invoices.
Enter the recipient's email address and select Send email. Select Enter after each address to add multiple recipients.
Your invoices download as PDF files. When you email invoices, they're sent as PDF attachments to the specified recipients and all administrators in your Admin Console organization.
If you don't see the Billing History tab, you're not the contract owner. Learn how to become the contract owner.
After payment, it can take up to 24 hours for an invoice to appear in the Admin Console. You'll receive an email notification when it's available.
You can sort invoices by selecting the Invoice Date or Amount heading. Use the search field to find specific invoices by amount or invoice number.
View Receipts
You can view a receipt for a paid invoice directly from Billing History. The receipt opens in a new browser tab and confirms that your payment was received. Use it as proof of payment when submitting expenses for reimbursement.
This is a receipt and cannot be used as a tax invoice. Use it only as proof of payment. For tax purposes, use the invoice available in Billing History.
Sign in to the Admin Console and navigate to Account > Billing history.
Don't see the Billing History tab? You're not the contract owner. Refer to how you can become the contract owner.
Select the More action icon for the paid invoice.
Select View receipt. The receipt opens in a new browser tab.
The View receipt option is available only for invoices paid online. Check the table below to confirm if your invoice qualifies.
|
Scenario |
Receipt available |
|---|---|
|
Paid invoice with an online payment method (credit/debit card, bank account (SEPA or Worldpay), or local payment methods) |
Yes |
|
Invoice paid using credits |
No |
|
Invoice paid via an offline payment method |
No |
|
Unpaid or pending invoice |
No |
|
Accounts based in Japan |
No |