Sign in to the Admin Console.
Last updated on
Aug 3, 2026
Learn how to adjust product licenses and quantities 30 days before your renewal date through the Admin Console Account tab.
This procedure applies to Teams subscriptions purchased directly from Adobe.com that renew automatically. The renewal window opens 30 days before your anniversary date and allows you to modify products and license quantities for the upcoming term. For Teams subscriptions purchased through a reseller or VIP Marketplace, contact your reseller or Account Manager to make renewal changes.
When your renewal window opens, you receive an email detailing the renewing products, quantities, and renewal price. Any changes you make during the renewal window—including adding or removing licenses or products—take effect on your renewal date, not immediately. If you need additional licenses before your renewal date, add them separately using Products > Add Products.
Note
Opt-in to automatic renewal is available only on annual billed monthly and annual prepaid plans in Brazil, and on the annual prepaid plan in Vermont.
If you purchased licenses at promotional pricing, your subscription renews at the standard price during the term or at the current price at renewal.
Note
If you're in North America and need help with your Annual Adobe VIP contract renewal from your Account Manager, email renewalhelp@adobe.com and an Account Manager will contact you.
View your renewal details
On the Account tab, select View details under Renewal.
Update your plan or view the renewal details.
Update products and license quantities
On the Account tab in the Admin Console, select Update plan in the Renewal section.
Modify the products and license quantities, and then select Continue.
Update renewal plan and adjust license quantities before renewal.
If you decreased any license counts, select the reasons that apply and select Continue.
Select a reason for reducing license quantities in the renewal plan.
If Adobe presents a special offer, select Accept to apply it, and then select Continue.
Review optional offers before continuing with the renewal update process.
Note
You can't cancel the entire account using this workflow. If you modify the renewal quantity for all products to zero, you are prompted to contact Adobe Customer Care.
To update your payment method, select Edit.
Review renewal changes, verify payment details, and save the updated renewal plan.
Alert
If you've multiple subscriptions linked to the same credit card, all subscriptions are updated when you change credit card information for one of the subscriptions.
Review the changes, and select Save Changes.
If you reduce the license count to less than the number of assigned licenses, ensure that you unassign the access licenses before the renewal date. Otherwise, licenses are revoked automatically, as per the over-assignment policy.
Alternatively, you can unassign the access licenses after you update your renewal plan. This approach is preferred since you don’t have to return the Admin Console after renewal. The downside is the user is removed right away. You can't select a user for future removal.
Over-assignment
If you decide to renew fewer licenses, the license counts are reduced on your renewal date. If the assigned user count is greater than the renewed license count, the account is in a non-compliant state. Adobe recommends that you unassign access licenses immediately after reducing the count.
If you don't unassign the access licenses, the Admin Console begins a countdown to automatically revoke licenses after a grace period post your renewal date. The revocation process is based on tenure, prioritizing users with shorter access durations for license revocation first. Users with longer access periods are least likely to lose access. The list of users who have lost access appear in the no-access list on the Console.
