Unable to remove Creative Cloud desktop app after uninstalling Lightroom

If you have uninstalled Lightroom and wish to remove the Creative Cloud desktop app that you had installed along with it, download the uninstaller for your operating system from this page and follow the uninstall procedure.  

Note:

You need admin privileges to run the uninstallers.

Windows

  1. Depending on your version of the Creative Cloud desktop app, download the ZIP file containing the executable uninstaller (.exe).

    Download

    Download

  2. Extract Creative Cloud Uninstaller.zip.

  3. Run the executable installer file, Creative Cloud Uninstaller.exe.

  4. The installer prompts you to confirm that you want to uninstall the Creative Cloud desktop app. Review the message and click Uninstall.

  5. The uninstaller removes the app from your computer and displays a confirmation message. Click Close.

  6. Download and reinstall the Creative Cloud desktop app.

    Download and install your Creative Cloud apps if you have questions about the download and installation process.

macOS

  1. Depending on your version of the Creative Cloud desktop app, download the ZIP file and mount the DMG file.

    Download

    Download

  2. Depending on your security settings, you may receive a warning to open the uninstaller from the mounted DMG file. Click Open to continue.

  3. The installer prompts you to confirm that you want to uninstall the Creative Cloud desktop app. Review the message and click Uninstall.

  4. The uninstaller removes the app from your computer and displays a confirmation message. Click Close.

  5. Download and reinstall the Creative Cloud desktop app.

    Download and install your Creative Cloud apps if you have questions about the download and installation process.

Adobe logo

Sign in to your account