Before you begin

In most cases, you can remove Photoshop Elements 9 by running its uninstaller. You can access the installer from the Programs And Features item in Windows 7 and Vista. Of, if you have Windows XP, you can access the uninstaller in the Add Or Remove Programs item in the Control Panel.

If Photoshop Elements 9 isn't listed in the Control Panel, or you receive an error when you try to uninstall it, then you can manually remove it. Manually uninstalling also ensures that the application has been removed completely from your computer

Note: Some of the steps below require you to identify specific details about the edition of Windows you are using. If you do not know these details, see Determine whether your computer is running a 32-bit or a 64-bit edition of Windows (kb407673).

Note: It's possible that your system doesn't contain all of the files, folders, and registry entries listed below. If you can't locate a particular file, folder, or registry entry on your computer, then proceed to the next item in the list.

Run the uninstaller

  1. Close all applications.
  2. Choose Start > Control Panel or Start > Settings > Control Panel.
  3. Do one of the following:
    • Windows XP: Double-click Add Or Remove Programs.
    • Windows 7Vista: If the Control Panel is in a Control Panel Home view, then click Uninstall A Program under Programs.
    • Windows 7Vista: If the Control Panel is in Classic View, then double-click Programs And Features.
  4. In the list of installed programs, select Adobe Photoshop Elements 9, and then click Uninstall or Remove.
  5. Click Next.
  6. Click Next.
  7. Click Remove, and then follow the remaining onscreen instructions to complete the removal.

After you uninstall Photoshop Elements 9, perform the remaining tasks below to ensure that the application has been removed completely.

Stop the Watch Folders service

The Watch Folders service runs in the background on your computer. The service detects photos that you add to folders that are on the Organizer's watch folder list. (For more information, see Using watched folders in the Photoshop Elements 9 Help.) If this service is running, then you can't remove all of the folders listed in the next section.

  1. Choose Start > Run (Windows XP) or click Start (Windows 7 and Vista).
  2. Type services.msc and then press Enter.
  3. In the list of services, locate Adobe Active File Monitor V9. If it is not listed, then skip to Step 6.
  4. Right-click Adobe Active File Monitor V9, and then do one of the following:
    • Choose Stop from the pop-up menu. Proceed to the next step.
    • If Stop is unavailable (it is dimmed), then the service is already stopped. Proceed to the next step.
  5. Close the Services window.

Remove remaining folders and files

Back up any personal files you want to save from the following folders, and then delete the folders and files for your edition of Windows:

Note: Some of the folders below are hidden. By default, Windows Explorer does not display hidden files and folders. To show these hidden folders, see Show hidden files, folders, and filename extensions (kb402324).

64-bit editions of Windows 7 or Vista

  • Folders
    • C:\Program Files (x86)\Adobe\Photoshop Elements 9
    • C:\Program Files (x86)\Adobe\Elements 9 Organizer ***
    • C:\Program Files (x86)\Common Files\Adobe\Help\en_US\PhotoshopElements\9.0
    • C:\Program Files (x86)\Common Files\Adobe\Help\en_US\ElementsOrganizer\9.0 ***
    • C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 9 ***
    • C:\ProgramData\Adobe\Photoshop Elements\9.0
    • C:\ProgramData\Adobe\Elements Organizer\9.0 ***
    • C:\Users\[Your User Name]\AppData\Roaming\Adobe\Photoshop Elements\9.0
    • C:\Users\[Your User Name]\AppData\Roaming\Adobe\Elements Organizer\9.0 ***
    • C:\Users\[Your User Name]\AppData\Roaming\Adobe\Online Services\Photoshop Elements 9.0.0
  • Shortcut Files
    • C:\Users\Public\Desktop\Adobe Photoshop Elements 9
    • C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop Elements 9

32-bit editions of Windows 7 or Vista

  • Folders
    • C:\Program Files\Adobe\Photoshop Elements 9
    • C:\Program Files\Adobe\Elements 9 Organizer ***
    • C:\Program Files\Common Files\Adobe\Help\en_US\PhotoshopElements\9.0
    • C:\Program Files\Common Files\Adobe\Help\en_US\ElementsOrganizer\9.0 ***
    • C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 9 ***
    • C:\ProgramData\Adobe\Photoshop Elements\9.0
    • C:\ProgramData\Adobe\Elements Organizer\9.0 ***
    • C:\Users\[Your User Name]\AppData\Roaming\Adobe\Photoshop Elements\9.0
    • C:\Users\[Your User Name]\AppData\Roaming\Adobe\Elements Organizer\9.0 ***
    • C:\Users\[Your User Name]\AppData\Roaming\Adobe\Online Services\Photoshop Elements 9.0.0
  • Shortcut Files
    • C:\Users\Public\Desktop\Adobe Photoshop Elements 9
    • C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop Elements 9

32-bit editions of Windows XP

  • Folders
    • C:\Program Files\Adobe\Photoshop Elements 9
    • C:\Program Files\Adobe\Elements 9 Organizer ***
    • C:\Program Files\Common Files\Adobe\Help\en_US\PhotoshopElements\9.0
    • C:\Program Files\Common Files\Adobe\Help\en_US\ElementsOrganizer\9.0 ***
    • C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 9 ***
    • C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\9.0
    • C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\9.0 ***
    • C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Photoshop Elements\9.0
    • C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Elements Organizer\9.0 ***
    • C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Online Services\Photoshop Elements 9.0.0
  • Shortcut Files
    • C:\Documents and Settings\All Users\Desktop\Adobe Photoshop Elements 9
    • C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Photoshop Elements 9

64-bit edition of Windows XP

  • Folders
    • C:\Program Files (x86)\Adobe\Photoshop Elements 9
    • C:\Program Files (x86)\Adobe\Elements 9 Organizer ***
    • C:\Program Files (x86)\Common Files\Adobe\Help\en_US\PhotoshopElements\9.0
    • C:\Program Files (x86)\Common Files\Adobe\Help\en_US\ElementsOrganizer\9.0 ***
    • C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\Elements 9 ***
    • C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\9.0
    • C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\9.0 ***
    • C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Photoshop Elements\9.0
    • C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Elements Organizer\9.0 ***
    • C:\Documents and Settings\[Your User Name]\Application Data\Adobe\Online Services\Photoshop Elements 9.0.0
  • Shortcut Files
    • C:\Documents and Settings\All Users\Desktop\Adobe Photoshop Elements 9
    • C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Photoshop Elements 9

***Note: If you have Adobe Premiere Elements 9 installed, then do not delete these items.

After you have deleted the files and folders listed above, empty the Recycle Bin.

Remove remaining registry entries

Disclaimer: This procedure involves modifying the Windows registry. Adobe doesn't provide support for problems that improperly modifying the registry causes, which contains critical information about your system's hardware and software. Before modifying the registry, create a backup of the registry. For more information about the registry, see the documentation in Windows or contact Microsoft.

Remove the following registry keys:

  • HKEY_CURRENT_USER\Software\Adobe\Photoshop Elements\9.0
  • HKEY_CURRENT_USER\Software\Adobe\Elements Organizer\9.0 ***
  • HKEY_CURRENT_USER\Software\Adobe\Pulse
  • HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Photoshop Elements\9.0
  • HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Elements Organizer\9.0 ***
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D877F700C51FBAE4EA2970D112AF6F23
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8DCAE3347474A6A428A6FF9A3FB9D004 ***
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{007F778D-F15C-4EAB-AE92-071D21FAF632}
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{433EACD8-4747-4A6A-826A-FFA9F39B0D40} ***
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Photoshop Elements 9
  • HKEY_CLASSES_ROOT\Installer\Features\D877F700C51FBAE4EA2970D112AF6F23
  • HKEY_CLASSES_ROOT\Installer\Features\8DCAE3347474A6A428A6FF9A3FB9D004 ***
  • HKEY_CLASSES_ROOT\Installer\Products\D877F700C51FBAE4EA2970D112AF6F23
  • HKEY_CLASSES_ROOT\Installer\Products\8DCAE3347474A6A428A6FF9A3FB9D004 ***
  • HKEY_CLASSES_ROOT\PhotoshopElements.Application.9

***Note: If you have Adobe Premiere Elements 9 installed, then do not remove these registry entries.

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