What's New
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Administer
- Admin Console Overview
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User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
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Guidance for regulatory requirements
- Accessibility
- HIPAA
- GDPR
- 21 CFR part 11 and EudraLex Annex 11
- Healthcare customers
- IVES support
- "Vaulting" agreements
- EU/UK considerations
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
- Recipient signing order
- Send in Bulk
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Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
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Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates
- Transfer ownership of web forms and library templates
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Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Enable the option to collect participant IP addresses in the Audit Report.
Overview
By default, the Acrobat Sign audit report does not record the IP addresses of the events recorded by the various parties.
However, if IP address information is valuable to your organization, you can enable the collection of that data at the account or group level.
Availability:
The option to request IP addresses is available for all license plans.
Configuration scope:
The feature can be enabled at the account and group levels by account-level administrators only. Group-level admins will not see the control in their interface.
How it's used
Any agreement sent from a group with the Request IP address from signers feature enabled will automatically collect that data in the audit report. No further user interaction is required.
- IP addresses are collected for all events, not just signatures.
- IP addresses are exposed on the audit report only and are not available in the agreement activity log.
Things to know
For customers with accounts created before June 17, 2021
The default value of this setting changed on June 16, 2021, when the control for this feature was added to the customer-facing interface. At that time, the default value was changed from True (add the IP addresses) to False (do not add the IP Addresses), and admins were then allowed to add the information or not as needed.
The default value applied to agreements was predicated on the user's creation date.
- If the user was created prior to June 17, 2021, their agreements would default to True.
- If the user was created after June 16, 2021, their agreements would default to False.
This can then result in an inconsistent experience when reviewing audit reports from different users in the same group if some users were created before June 16 and others were created after.
On April 26, 2024, the application of the legacy behavior was updated to apply the default value based on the account's creation date (not the user's creation date), ensuring consistent audit reports for all users in the account.
Explicitly changing the control value in the admin menu removes this legacy behavior and applies the group setting.