If you have purchased Document Cloud for enterprise or Document Cloud for business plans you can use the Adobe Admin Console to manage users (and their identities), products, and entitlements associated with the users and products. You can also assign multiple administrators to help manage your organization or the functional behavior of Document Cloud products and services. For example, you can assign a specific feature administrator to manage the behavior of Adobe Sign. For more information, see Manage Administrators.


 If you have Adobe Sign – Business or Adobe Sign – Enterprise plans, see Adobe Sign administration for information about the Adobe Sign administration portal.

Getting Started

To administer Adobe Sign for your organization, a user must have administrator privileges. Also, the user must be included in a product profile that includes Adobe Sign.

  1. In the Admin Console, navigate to Users.

    The Users page lists the users in your organization.

  2. To view the details for a user, click the user's name.

  3. Ensure that the product profile that includes Adobe Sign is listed in the Products section, and the user is a System Administrator.

  4. To ensure that the user in included in the product profile that includes Adobe Sign, navigate to Products.

    The sidebar displays the list of all Adobe product plans for which you are an administrator.

  5. Select the desired Document Cloud product.

    All the Product Profiles associated with the product are displayed.

  6. To ensure that the Adobe Sign service is enabled on the product profile, click Details and check the Included Services.

  7. To view the details of a Product Profile, click its name.

    A list of users included in the product profile, is displayed.

  8. Ensure that the user that you require to administer Adobe Sign for your organization, is a part of the list.

Adobe Sign administration access

You can access Adobe Sign administration in two ways:

  • In the Admin Console, navigate to Overview. Click Manage Adobe Sign from the Adobe Sign administration card.

    A new browser tab opens and you are automatically signed in to the Adobe Sign Administration Console.

    Adobe Sign

    In a new browser tab, you are redirected to Adobe Sign Administration.

  • Go to Adobe Sign Administration to sign in with your admin credentials.

Add Adobe Sign administrators

To assign Adobe Sign administrator privileges, use the Adobe Sign administration portal.

  1. Go to the User List within Adobe Sign which shows a full list of users included in the entitlement for the product.

  2. Select a user and then click Edit User.

  3. Enable or disable the account administrator or product administrator settings.

  4. Click Save.

    Choose Edit user, then click Save

Revoke Adobe Sign administrator rights

If an Adobe Sign administrator received administrative rights via the Adobe Admin Console, you can do one of the following to revoke the Adobe Sign administrator rights for the user:

  • In the Admin Console Users section, remove the Administrator entitlement in Products & permissions panel. Then, also remove the user's Adobe Sign administration rights using the Adobe Sign administration portal. This user can still use Adobe Sign - but does not have Adobe Sign administration rights.
  • In the Admin Console, navigate to Products or Users, remove the user from the product group which includes a Document Cloud for enterprise or Document Cloud for business entitlement. This user cannot use Adobe Sign, and therefore does not have feature administration rights.


If the Adobe Sign administrator received administration rights via the Adobe Sign administration area, you can revoke administration privileges by disabling the account administrator or group administrator user settings.

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