What's New
Get Started
Administer
- Admin Console Overview
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User Management
- Adding users
- Create function-focused users
- Check for users with provisioning errors
- Change Name/Email Address
- Edit a user's group membership
- Promote a user to an admin role
- User Identity Types and SSO
- Switch User Identity
- Authenticate Users with MS Azure
- Authenticate Users with Google Federation
- Product Profiles
- Login Experience
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Account/Group Settings
- Settings Overview
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Global Settings
- New Recipient Experience
- Self Signing Workflows
- Send in Bulk
- Web Forms
- Power Automate Workflows
- Library Documents
- Collect form data with agreements
- Limited Document Visibility
- Attach a PDF copy of the signed agreement
- Include a link in the email
- Include an image in the email
- Files attached to email will be named as
- Attach audit reports to documents
- Merge multiple documents into one
- Download individual documents
- Upload a signed document
- Set a default time zone
- Users in Multiple Groups (UMG)
- Group Administrator Permissions
- Replace recipient
- Audit Report
- Transaction Footer
- Healthcare customer
- Account Setup
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Signature Preferences
- Well formatted signatures
- Custom Terms of Use and Consumer Disclosure
- Navigate recipients through form fields
- Restart agreement workflow
- Decline to sign
- Allow signers to print and place a written signature
- Require signers to use a mobile device to create their signature
- Request IP address from signers
- Digital Signatures
- Electronic Seals
- Digital Identity
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Report Settings
- Security Settings
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Send settings
- Require recipient name when sending
- Lock name values for known users
- Allowed recipient roles
- Allow e-Witnesses
- Recipient groups
- CCs
- Recipient Agreement Access
- Field flattening
- Modify Agreements
- Private messages
- Allowed signature types
- Reminders
- Signed document password protection
- Send Agreement Notification through
- Signer identification options
- Content Protection
- Signing order
- Liquid mode
- Bio-Pharma Settings
- Notarization Settings
- Payments Integration
- SAML Settings
- Data Governance
- Time Stamp Settings
- External Archive
- Account Languages
- Email Settings
- Migrating from echosign.com to adobesign.com
- Configure Options for Recipients
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Guidance for regulatory requirements
- Accessibility
- HIPAA
- GDPR
- 21 CFR part 11 and EudraLex Annex 11
- Healthcare customers
- IVES support
- "Vaulting" agreements
- EU/UK considerations
- Claim your domain
- Report Abuse links
Send, Sign, and Manage Agreements
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Recipient Options
- Cancel an email reminder
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Options on the e-signing page
- Overview of the e-sign page
- Open to read the agreement without fields
- Decline to sign an agreement
- Delegate signing authority
- Download a PDF of the agreement
- View the agreement history
- View the agreement messages
- Convert from an electronic to a written signature
- Convert from a written to an electronic signature
- Navigate the form fields
- Clear the data from the form fields
- E-sign page magnification and navigation
- Change the language used in the agreement tools and information
- Review the Legal Notices
- Adjust Acrobat Sign Cookie Preferences
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Send Agreements
- Send (Compose) page
- Send an agreement only to yourself
- Send an agreement to others
- Written Signatures
- Recipient signing order
- Send in Bulk
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Authoring fields into documents
- In-app authoring environment
- Create forms with text tags
- Create forms using Acrobat (AcroForms)
- Fields
- Authoring FAQ
- Sign Agreements
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Manage Agreements
- Manage page overview
- Delegate agreements
- Replace Recipients
- Limit Document Visibility
- Cancel an Agreement
- Create new reminders
- Review reminders
- Cancel a reminder
- Access Power Automate flows
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More Actions...
- How search works
- View an agreement
- Create a template from an agreement
- Hide/Unhide agreements from view
- Upload a signed agreement
- Modify a sent agreement's files and fields
- Edit a recipient's authentication method
- Add or modify an expiration date
- Add a Note to the agreement
- Share an individual agreement
- Unshare an agreement
- Download an individual agreement
- Download the individual files of an agreement
- Download the Audit Report of an agreement
- Download the field content of an agreement
- Audit Report
- Reporting and Data exports
Advanced Agreement Capabilities and Workflows
- Webforms
- Reusable Templates
- Transfer ownership of web forms and library templates
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Power Automate Workflows
- Overview of the Power Automate integration and included entitlements
- Enable the Power Automate integration
- In-Context Actions on the Manage page
- Track Power Automate usage
- Create a new flow (Examples)
- Triggers used for flows
- Importing flows from outside Acrobat Sign
- Manage flows
- Edit flows
- Share flows
- Disable or Enable flows
- Delete flows
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Useful Templates
- Administrator only
- Agreement archival
- Webform agreement archival
- Agreement data extraction
- Agreement notifications
- Agreement generation
- Custom Send workflows
- Share users and agreements
Integrate with other products
- Acrobat Sign for Salesforce
- Acrobat Sign for Microsoft
- Other Integrations
- Partner managed integrations
- How to obtain an integration key
Acrobat Sign Developer
- REST APIs
- Webhooks
Support and Troubleshooting
Adobe Acrobat Sign release schedule and prerelease documentation
Adobe Acrobat Sign rolls out at least three updates per year, categorized as major or minor releases. Additional minor updates may be introduced as needed to address system or customer issues.
- Major Releases bring significant updates, new features, and multiple enhancements.
- Minor Releases focus on smaller improvements and user experience tweaks. These occur between major updates, typically one to two times per cycle.
To prevent disruptions, new features are disabled by default and must be manually enabled by an account or group admin.
For Health and Life Sciences customers requiring compliance validation, Acrobat Sign partners with a third-party vendor to provide a validation package for every major release containing features to minimize your risk factor.
This Prerelease Notes page is regularly updated as new information becomes available, so its content is relatively dynamic.
While this page is localized, the process takes time, which may result in localized versions differing slightly from the authoritative US English version.
For the most accurate and up-to-date information, we recommend referring only to the US English page.
This article contains prerelease information. Release dates, features, and other information are subject to change without notice.
Sandbox deployment: February 18, 2025
Production deployment: March 18, 2025
GovCloud deployment: March 20, 2025
Release errata - Elements removed
Below are the line items that previously were announced as part of this release, but have since slipped to a later release date.
- Send in Bulk: Bulk download - Senders can now easily download completed child agreements from a Send in Bulk transaction directly from the Manage page. The downloaded ZIP file includes only completed agreements, named based on their transaction ID. In-progress, canceled, declined, or expired agreements are excluded.
Each request supports up to 100 MB of data, providing a convenient way to access finalized documents in one step.
Available environments: Sandbox, Commercial, Government | Available tiers of service: Acrobat Pro, Acrobat Sign Solutions | Configuration scope: Group, Account
Review the updated documentation >
Resolved Issues
Issue | Description |
---|---|
4501417 | Summary: Placing an electronic seal with a field template in the new authoring experience can trigger an error if it's the only field. |
Fix: The error checking in the new authoring environment has been updated to better manage electronic seals. | |
4501733 | Summary: Setting a custom email display value for a group does not apply to reminder and cancelation emails. |
Fix: Reminder and Cancellation email templates updated to properly reflect the Display Email value. | |
4502251 | Summary: Acrobat Sign authentication fails when the sending account is HIPAA enabled, and the sender and recipient have userIDs on different Acrobat Sign shards resulting in an Invalid access token error. |
Fix: The Acrobat Sign authentication method has been improved to properly manage recipients with userIDs on different shards. | |
4504338 | Summary: An unprocessed error is triggered when the first person signs an agreement, but the second recipient is delegated twice. |
Fix: The delegation code has been rebuilt to ensure proper authority to the agreement is passed when chain delegating. | |
4504648 | Summary: Checkboxes added through the API and that are enabled by default may retain their "checked" status on the final agreement even if unchecked during the signature process. |
Fix: The inheritance of the checkbox value has been updated to ensure that the new values after a recipient is done are properly stored and reflected in the resulting PDF. | |
4506085 | Summary: Error when copying large templates from sandbox to Production. Template created without fields due to timeouts in the process. |
Fix: The time threshold has been extended for synching actions. | |
4507500 | Summary: Acrobat (DC Web) users cannot upload attachments when applying a signature due to a missing path in the upload function. |
Fix: The path to allow Acrobat users access to the upload functionality has been included. | |
4508102 | Summary: The process of deleting pages from a combined agreement document can fail because an internal service can throw an exception when deleting page related objects such as bookmarks, structure, destinations which causes the entire operation of deleting a page from a PDF to fail. |
Fix: The internal service has been improved to better manage bookmarks, and the like to properly format the PDF to the Acrobat Sign expected standard. | |
4508673 | Summary: When a signing reason is required, and a signature field is assigned to a non-signer role (e.g., Approver), if modern eSign is enabled, the user is redirected to the modern eSign page and is not given the option to enter the signing reason. |
Fix: A check has been added for a requirement for signing reasons, and if present, the recipient defaults to the classic esign page. | |
4508674 | Summary: Signed agreements with badly formatted destinations cannot be downloaded. |
Fix: The internal library has been patched to better manage poorly formatted bookmarks and destinations. | |
4508934 | Summary: In the Salesforce integration, the File Name is trimmed after "." in the Signed Pdf Email Notification |
Fix: The string trimming function has been improved to identify strings after a period that are not extensions. | |
4509274 | Summary: In the MS Teams environment, if the sender is the first (or only) signer, the agreement is not opened in a new tab after sending due to an empty value being passed in API redirection. |
Fix: Improved the APi redirection by passing the correct values when triggering the signature process, and opening the new tab. | |
4509485 | Summary: Deleting pages from a combined agreement document can fail because an internal service can throw an exception when deleting page-related objects such as bookmarks, structure, and destinations, causing the entire operation to fail. Users can be unable to download their agreement PDF with an error message: "The document is not yet available or will have no pages to view." |
Fix: The internal service has been updated to wrap the deleting process in testing to better manage malformed PDFs. | |
4509562 | Summary: Large agreements could present an issue where only the first several pages of the agreement would print to the PDF when opening the agreement on the Manage page due to an older sdk bundle. |
Fix: The sdk bundle has been updated, resolving the issue. | |
4509684 | Summary: When calling GET /agreements/{agreementId}/documents/{documentId}) from the REST API, an error is triggered: "The server cannot send the response in a format requested in the Accept header" due to an incorrect content-type. |
Fix: The content-type value has been corrected. | |
4509712 | Summary: Only 100 groups are shown when trying to share templates with multiple groups. |
Fix: The number of groups fetched from the API has been increased to 1000 | |
4509989 | Summary: If we have a Name field beside the Signature field on the Web form eSign page, after applying the signature, the Name field does not have the signer's name and it's not visible. |
Fix: An additional function was added to check the name value in the Name field and compare it to the existing value. If it has changed the field is populated with the new value. | |
4510498 | Summary: Suppressing email notifications to recipients fails for Written signature agreements due to a lack of configurable settings to control it. |
Fix: A new setting has bene added to explicitly manage this type of email distribution. | |
4511386 | Summary: When a signer with a digital signature selects the option to download and sign, the participation counter increments before the signature is applied. |
Fix: The logic that updates the system has been improved to better reflect the current status of the agreement. | |
4511390 | Summary: Group administrators don't have the authority to fully establish a share with their group users. |
Fix: The sharing function for group admins has been updated to correct the issue. | |
4511902 | Summary: The custom date tag is not working with the New experience when the display format includes quote marks (due to encoding). |
Fix: Acrobat now decodes the value before saving it. |