How to edit a recipient's authentication method after the agreement has been sent

Authenticate to Adobe Acrobat Sign as the owner (sender) of the agreement

Navigate to the Manage page and single click the agreement to select it  

• The right-rail action menu pops out

Mouse over the icon next to the recipient you intend to edit

• a context menu pops out for the recipient

Click the Edit link next to the Authentication method on the context menu

Select the new method (or update the existing password/phone number)

• Password and Phone authentication options allow for the current value to be replaced in the event the password was forgotten or the phone number is incorrect
• Only methods that are enabled for the Group the agreement was sent from are presented as options
  

Click Confirm.