Adobe Acrobat Sign Release Notes

Note:

This document highlights the new features,  experience changes, and resolved issues in the customer-facing application for the most recent release.

Developer-centric updates to the API and Webhooks are documented in the Acrobat Sign developer guide.

Not all features/changes are guaranteed to be enabled on the date of the release.

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Production deployment September 13, 2022
GovernmentCloud deployment: September 20, 2022

Release Notes:

Improved Functionality

  • Sandbox prerelease four weeks prior to production release - Acrobat Sign product releases are now deployed to the sandbox environment four weeks before the general production launch, allowing accounts with a sandbox entitlement to review and test the new functionality before it impacts the production environment. Scheduled releases are available to review on the release schedule, with the sandbox and production release dates available at the top of the prerelease notes. (The sandbox release date is removed for the final production release notes)
  • Administrator controls to allow/disallow users from adding templates to the organization level - Administrators can control at the account or group level if the users in the group can share their templates with the whole organization, or limit them to only allow sharing with their group(s).

More details about library template enablement can be found here >

Account level sharing controls.

  • Include Reminders in Audit Report events - Administrators now have the option to include Reminders in their audit reports. The option can be enabled at the account (and group) level by navigating to Account Settings > Global Settings > Audit Report
Configure reminders to be reported in the audit report.

When enabled, a record of every reminder email sent is logged on the audit report (up to a maximum of 250 reminder events).

When reminder emails are suppressed, no updates are added to the audit report. This restriction includes reminders that are triggered to produce a webhook event. e.g., When the account settings are configured to add reminders to the audit report, and individual groups have the reminder email suppressed, the specifically configured groups will not include reminder events in their audit reports.

Reminders reported in the audit report.

  • Improved searching for Business service packages - The search functionality used to find agreements has been improved to support more complex string queries using special syntax. The upgraded search feature is scheduled to be deployed by tier of service over the next several product releases.
    • This release updates only the Business tier of service.
    • The documentation for the improved search functionality is available in the online help documentation. A link to the documentation is provided in the application by clicking the information icon next to the search field:
Information icon next to search field

REST API/Webhook Updates

API and webhook updates for this release can be found in the Acrobat Sign API documentation.

Feature

Enablement date

Available to (service type):

Configuration level

Pre-deployment to the sandbox

With the release

Enterprise

Entitled service/Not configurable

Save progress on web forms

With the release

Enterprise, business, teams/small business

Not configurable

Schedule report charts and data exports

Within 24 hours of the release

Business and Enterprise

Not configurable

Include reminders on audit reports

With the release

Business and Enterprise

Account/Group

Improved searching for the Business tier of service

With the release

Business only

Not configurable

Updated v6 REST POST /agreements/../views endpoint

With the release

Enterprise

Not configurable

Updated CDS signing certificate

With the release

All service levels

Not configurable

Feature

Enablement date

Available to (service type):

Configuration level

Require recipient name at delegation  

With the release

Business and Enterprise

Account/Group

Form field tooltips support up to 4096 characters

With the release

All service levels

Not configurable

Improved search for Team/Small business accounts

With the release

Team/Small business only

Not configurable

Legal notices consolidated into one menu item on the e-sign page

With the release

All service levels

Not configurable

Clickable message links on the e-sign and Manage page

With the release

Business and Enterprise

Not configurable

+383 (Kosovo) country code for SMS authentication

With the release

All service levels

Not configurable

Updated signature field tooltips

With the release

All service levels

Not configurable

Feature

Enablement date

Available to (service type):

Configuration level

Sandbox Preview

With the release

Enterprise

Entitled service/Not configurable

Save and continue web forms

With the release

Enterprise, business, small business/teams

Not configurable

Schedule report charts and data exports

Within 24 hours of the release

Business and Enterprise

Not configurable

Add reminders to audit reports

With the release

Business and Enterprise

Account/Group

Improved search functionality

With release

Business only

Not configurable

Port 8443 open for webhook functionality

With the release

All service levels

Not configurable

Post sending URL redirect

With the release

All service levels

Not configurable

Rebranded signing certificate

With the release

With the release

Not configurable

Feature

Enablement date

Available to (service type):

Configuration level

Require recipient name at delegation  

With the release

Business and Enterprise

Account/Group

Form field tooltips support up to 4096 characters

With the release

All service levels

Not configurable

Improved search for Team/Small business accounts

With the release

Team/Small business only

Not configurable

Legal notices consolidated into one menu item on the e-sign page

With the release

All service levels

Not configurable

Clickable message links on the e-sign and Manage page

With the release

Business and Enterprise

Not configurable

+383 (Kosovo) country code for SMS authentication

With the release

All service levels

Not configurable

Updated signature field tooltips

With the release

All service levels

Not configurable

Feature

Enablement date

Available to (service type):

Configuration level

Sandbox preview

With the release

Enterprise only

Entitled service; Not configurable

Save and continue with web forms

With the release

Enterprise, Business, Small Business/Teams

Enabled for the account; Not configurable

Schedule report charts and data exports

With the release

Within 24 hours of the release

Business and Enterprise

Enabled for the account; Not configurable

Add reminders to audit reports

With the release

Business and Enterprise

Account/Group

Improved search

With the release

Business only

Enabled for the account; Not configurable

Port 8443 for webhooks

With the release

All service levels

Enabled for the account; Not configurable

Post sending URL redirect

With the release

All service levels

Enabled for the account; Not configurable

Rebranded signing certificate

With the release

All service levels

Enabled for the account; Not configurable

Experience Changes

  • Updated Legal Notices option for the embedded (noChrome) e-signing page - The Legal Notices link in the Options menu on the e-signing page will deliver a variant of the Legal Notices content that includes linked documents containing no additional active links. This ensures that customers embedding the e-sign experience are not exposing their recipients to external links that could drift into supplemental content outside of the scope of the controlled experience.
  • Updated text labels and descriptions for the Notarize Inc. integration - New branding terms and descriptions from Notarize Inc. have been updated in the Acrobat Sign API documentation, Send Settings administrative controls, and Request Notification interface.

The API documentation has updated the description of the BYON_NOTARY notaryType:

Updated Notarize Inc. parameter description

The transaction options on the Send Settings page have been updated:

  • The new string: Notarize On-Demand Notary Service
    • Replaces: Notarize Notary on Demand Service
  • The new string: In-house Notary with Multifactor Signer Authentication
    • Replaces: Bring Your Own Notary with Multifactor Signer Authentication
  • The new string: In-house Notary – Personally Known by Notary
    • Replaces: Bring Your Own Notary - Personally Known by Notary
Updated Notarize Inc. text strings

The configuration page for the notary session has been updated to use the properly branded Use On-Demand Notary Service from Notarize, Inc. string.

Updated from: Use Notary on Demand service from Notarize, Inc.

 

Updated Notarize Inc. text strings

The API documentation has updated the description of the BYON_NOTARY notaryType:

Updated Notarize Inc. parameter description

The transaction options on the Send Settings page have been updated:

  • The new string: Notarize On-Demand Notary Service
    • Replaces: Notarize Notary on Demand Service
  • The new string: In-house Notary with Multifactor Signer Authentication
    • Replaces: Bring Your Own Notary with Multifactor Signer Authentication
  • The new string: In-house Notary – Personally Known by Notary
    • Replaces: Bring Your Own Notary - Personally Known by Notary
Updated Notarize Inc. text strings

The configuration page for the notary session has been updated to use the properly branded Use On-Demand Notary Service from Notarize, Inc. string.

Updated from: Use Notary on Demand service from Notarize, Inc.

 

Updated Notarize Inc. text strings

The API documentation has updated the description of the BYON_NOTARY notaryType:

Updated Notarize Inc. parameter description

The transaction options on the Send Settings page have been updated:

  • The new string: Notarize On-Demand Notary Service
    • Replaces: Notarize Notary on Demand Service
  • The new string: In-house Notary with Multifactor Signer Authentication
    • Replaces: Bring Your Own Notary with Multifactor Signer Authentication
  • The new string: In-house Notary – Personally Known by Notary
    • Replaces: Bring Your Own Notary - Personally Known by Notary
Updated Notarize Inc. text strings

The configuration page for the notary session has been updated to use the properly branded Use On-Demand Notary Service from Notarize, Inc. string.

Updated from: Use Notary on Demand service from Notarize, Inc.

 

Updated Notarize Inc. text strings

Resolved Issues

Issue
Description
4353459 Summary: The Sender's Group column is omitted in the new data export tool.:
Fix: The Sender's Group has been added as a selectable column in the data export CSV.:
4359191 Summary: Accounts with Users in Multiple Groups enabled see inconsistent logo attachment in the Fill and Sign and Authoring interface.
Fix: Code has been updated to ensure the proper group is referenced in the user session to obtain the correct logo.
4361051
Summary: Agreements with Digital Signatures can result in auto cancellation if the signature times out due to the thumbnail image being started and not completed.
Fix: Thumbnailing has been rescheduled for after the signature is completed, preventing the environment where the auto cancellation can occur
4367176 Summary: Agreements signed from the Manage page interface are accessing the account-level settings for restricting file upload sources.  
Fix: Code has been updated to properly read from the (primary) group level for users when signing from the Manage page.
4367707 Summary: Written Signature agreements still permit declining the agreement despite disabling the option to decline.
Fix: code has been improved to properly check the Decline to Sign settings when rendering the Written agreement page.
4373816 Summary: Accounts with SGQL search and Users in Multiple Groups enabled could create a "Bad Request" error when searching, resulting in a blank Manage page.
Fix: The Manage page has been updated to properly handle the bad requests from the search.
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